Print 67 comment(s) - last by tamalero.. on Nov 22 at 12:12 PM

Freezing, reboots, and battery life issues creep up in HTC and Nokia handsets

Windows Phone 8 enjoyed a big launch at the end of October.  Sporting a slick user interface, a growing app catalog, and (finally) premium hardware, it seemed that the Microsoft Corp. (MSFT) mobile operating system was finally growing into a legitimate competitor to Apple, Inc. (AAPL) and Google Inc. (GOOG).

Unfortunately, the first handsets out the gates appear to be having some issues.

Microsoft Support Forums, Nokia Oyj.'s (HEX:NOK1VSupport Forums, and WPCentral's forums have all been inundated with complaints of peculiar behavior creeping into the lineup.

Reportedly Nokia's flagship phone, the colorful Lumia 920 has been experiencing unexpected freezes and reboots.  The phone also appears to be suffering from bad battery life, a problem that has plagued past Lumia devices due to firmware glitches.  

Nokia Lumia 920
Reportedly disabling tap-to-send NFC helps improve the battery life; it's possible that Nokia's firmware is not smart enough to turn of the NFC modem when no devices is present, instead continuously pinging for compatible signals.

HTC Corp.'s (TPE:24988X has not reportedly experienced that battery life woes, but it has been rebooting.  That indicates that the rebooting/freezing problems may trace to deeper stability issues in Windows Phone.
HTC Windows Phone 8X

The Lumia 900 did suffer a major software bug during the launch week, losing its data connection.  AT&T Inc. (T) and Nokia responded with a prompt patch, though, which largely fixed the issues.

One can at least hope that when Samsung Electronics Comp., Ltd.'s (KSC:005930Ativ S WP8 phone finally lands, that some of these issues will have been ironed out with software patches.

To be fair, Microsoft is not the only one with issues.  In the Froyo era, Google Inc. (GOOG) Android 2.2 update reportedly bricked some handsets.  And more recently Apple suffered serious antenna issues with the iPhone 4 launch, and more issues -- broken maps, a battery life/wallet-draining data bug, and photograph discoloration with the iPhone 5 launch.

Sources: Microsoft Support Forums, Nokia Support Forums, WPCentral Forums, The Verge

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RE: Yeah, it's not perfect
By Samus on 11/19/2012 1:48:15 PM , Rating: 2
Wow, somebody actually bought a Samsung Focus? Only 3 were ever sold!

RE: Yeah, it's not perfect
By Myrandex on 11/19/2012 1:53:11 PM , Rating: 2
You must be mistaken. The Focus seemed to be one of the highest selling original Windows Phone launch models. You must be thinking of the LG Quantum, which my wife, best friend, and myself all bought one and were the only three ever sold :)

Although my wife did just upgrade to the Lumia 920 over the weekend and she is liking it quite a bit and has not experienced these issues (yet - and hopefully ever).


RE: Yeah, it's not perfect
By Florinator on 11/19/2012 2:31:39 PM , Rating: 2
My wife and I both had them, they were the highest rated Windows 7 phones on the AT&T website 2 years ago :-)

Our IT guy and his girlfriend had the same model too, so I'm quite sure they sold at least 4! :-)

RE: Yeah, it's not perfect
By nedsand on 11/19/2012 2:53:47 PM , Rating: 2
This makes six. My wife and I like ours. At least until hers became thirsty. I gave her mine and now I'm stuck with my old Palm Treo until my next upgrade. (oh pity me)

RE: Yeah, it's not perfect
By Florinator on 11/19/2012 4:26:17 PM , Rating: 2
First World problems, huh? ;-)

RE: Yeah, it's not perfect
By NellyFromMA on 11/19/2012 4:32:45 PM , Rating: 2
Hahaha I love this

RE: Yeah, it's not perfect
By Helbore on 11/20/2012 6:31:16 AM , Rating: 4
I call BS on this.

Like you know an IT guy who has a girlfriend . ;)

RE: Yeah, it's not perfect
By Florinator on 11/20/2012 11:16:49 AM , Rating: 2
Dude, I was shocked too... not only is she real, but she's smoking hot too! And smart! :-)

RE: Yeah, it's not perfect
By Smilin on 11/20/2012 1:16:07 PM , Rating: 2
I'm an IT guy with a smoking hot wife with a masters degree. No idea how I pulled it off but I'm not complaining.

"When an individual makes a copy of a song for himself, I suppose we can say he stole a song." -- Sony BMG attorney Jennifer Pariser

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