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Freezing, reboots, and battery life issues creep up in HTC and Nokia handsets

Windows Phone 8 enjoyed a big launch at the end of October.  Sporting a slick user interface, a growing app catalog, and (finally) premium hardware, it seemed that the Microsoft Corp. (MSFT) mobile operating system was finally growing into a legitimate competitor to Apple, Inc. (AAPL) and Google Inc. (GOOG).

Unfortunately, the first handsets out the gates appear to be having some issues.

Microsoft Support Forums, Nokia Oyj.'s (HEX:NOK1VSupport Forums, and WPCentral's forums have all been inundated with complaints of peculiar behavior creeping into the lineup.

Reportedly Nokia's flagship phone, the colorful Lumia 920 has been experiencing unexpected freezes and reboots.  The phone also appears to be suffering from bad battery life, a problem that has plagued past Lumia devices due to firmware glitches.  
 

Nokia Lumia 920
 
Reportedly disabling tap-to-send NFC helps improve the battery life; it's possible that Nokia's firmware is not smart enough to turn of the NFC modem when no devices is present, instead continuously pinging for compatible signals.

HTC Corp.'s (TPE:24988X has not reportedly experienced that battery life woes, but it has been rebooting.  That indicates that the rebooting/freezing problems may trace to deeper stability issues in Windows Phone.
HTC Windows Phone 8X
HTC 8X

The Lumia 900 did suffer a major software bug during the launch week, losing its data connection.  AT&T Inc. (T) and Nokia responded with a prompt patch, though, which largely fixed the issues.

One can at least hope that when Samsung Electronics Comp., Ltd.'s (KSC:005930Ativ S WP8 phone finally lands, that some of these issues will have been ironed out with software patches.

To be fair, Microsoft is not the only one with issues.  In the Froyo era, Google Inc. (GOOG) Android 2.2 update reportedly bricked some handsets.  And more recently Apple suffered serious antenna issues with the iPhone 4 launch, and more issues -- broken maps, a battery life/wallet-draining data bug, and photograph discoloration with the iPhone 5 launch.

Sources: Microsoft Support Forums, Nokia Support Forums, WPCentral Forums, The Verge



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RE: True other companies suffer from the same woes...
By Motoman on 11/19/2012 12:55:00 PM , Rating: 4
Well, not if they just go ahead and fix them...that would be a totally different process than Apple. In order for it to truly infringe on Apple, they'd have to:

1. Pretend the issue doesn't exist.
2. Insist that it's intended functionality.
3. Blame the user.
4. Blame the carrier.
5. Issue a band-aid fix and then promise not to do that again.


By corduroygt on 11/19/2012 1:00:13 PM , Rating: 2
It works, people have the opinion in general that Apple products just work and have no bugs, where the reality is far from this.

Of course it helps when most of your user base is unlikely to stumble upon the bugs due the limited use they get out of their devices.


RE: True other companies suffer from the same woes...
By EnzoFX on 11/19/12, Rating: -1
By TakinYourPoints on 11/20/2012 2:47:02 AM , Rating: 2
Extreme insecurity that they compensate for with lies. Its cute.


By Florinator on 11/20/2012 11:19:58 AM , Rating: 1
So what would you like people to compare it to? BlackBerry? What's wrong with setting your sights on the market leaders?


By JPForums on 11/21/2012 9:05:07 AM , Rating: 1
You should be happy about that.
They are indirectly admitting that Apple is the Gold Standard.


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