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Modest sales blamed on supply constraint

Microsoft launched its Surface RT tablet last month. Early rumors had hinted that the sales price of the tablet would be around $199, but that turned out to be untrue. The actual starting price for the Surface RT tablet was a actually $499. That made the tablet significantly more expensive than some competitors on the market, including the entry-level Apple iPad 2.

Microsoft CEO Steve Ballmer has stated that Surface RT tablets have had a "modest" start in sales. Ballmer doesn't attribute the modest sales to the starting price of the tablet; rather he blames limited availability.

"We've had a modest start because Surface is only available on our online retail sites and a few Microsoft stores in the United States," Ballmer was quoted as saying.

The Surface RT tablet runs a limited version of the new Windows 8 operating system and has Office productivity apps preinstalled.
Here’s one interesting tidbit about the new Surface RT tablets: even though they are currently available in 32GB or 64GB versions, the actual amount of storage space available to users is much less. The space taken up by the Windows operating system and preinstalled apps means that the 32GB version only leaves 16GB available to the end-user, while the 64GB version leaves behind 46GB.

Source: Reuters

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Storage space concerns
By Modeverything on 11/13/2012 10:16:06 AM , Rating: 2
One thing I'm concerned about with this tablet and Windows 8, is the available storage to the user. Mainly, does Windows 8 also use the winsxs directory, that becomes bloated and takes up a great deal of space? Windows 7 has this issue, as it has become a problem with my ssd boot drive, and if the Surface only has 16 GB of free space on some models, will this quickly be consumed by winsxs from OS patches, and applications being installed?

RE: Storage space concerns
By Brandon Hill on 11/13/2012 10:22:55 AM , Rating: 2
I guess the one upside is that it has a microSD slot.

RE: Storage space concerns
By Voldenuit on 11/13/2012 5:25:19 PM , Rating: 1
Unfortunately, metro apps cannot access any folders on the microSD card unless you manually create junction links to them to "fool" the OS into thinking that they are extensions of existing libraries.

Which makes the microSD card pretty useless for the average/non technically-savvy user (plus there are no guarantees that the junction link workaround won't be regarded as a 'security hole' and plugged up at some point).

RE: Storage space concerns
By Cypherdude1 on 11/14/2012 3:08:29 AM , Rating: 2
The Windows 7 WinSXS folder, although it appears to use a large amount of space, it actually contains mostly "hardlinks" to system files in other folders. The WinSXS folder does not actually consume much space, contrary to what Windows Explorer tells you. Here is a link which explains:

There is a Microsoft KB article which tells you how to reduce space used by the WinSXS file and other system features. However, this is for advanced users only and you should make a full backup of your Windows partition:

RE: Storage space concerns
By GoodBytes on 11/13/2012 12:40:35 PM , Rating: 2
I don't get why people have this issue. I don't have this problem in my Win7 64-bit. I have 120GB SSD on my laptop, and a 256GB SSD for my desktop (where it's partition in 2, 50GB for Win7, and the rest on the other partition (data, programs, games, etc.)

Never had any space problems, and my winsxs folder doesn't grow our of proportions as some people claim.

I doubt this is an issue in Windows RT, especially that the hardware needs to be specific.

RE: Storage space concerns
By mike66 on 11/13/2012 10:49:29 PM , Rating: 2
Easy way to solve, uninstall windows, install android, just as functional as windows bait (8), anyone says you need windows apps just to be compatable with the wider world has no idea and needs to go back to using a pen and paper.

RE: Storage space concerns
By Cypherdude1 on 11/14/2012 3:56:06 AM , Rating: 2
I don't get why people have this issue. I don't have this problem in my Win7 64-bit. I have 120GB SSD on my laptop, and a 256GB SSD for my desktop (where it's partition in 2, 50GB for Win7, and the rest on the other partition (data, programs, games, etc.)

I don't know how you managed to squeeze Win7-64 into a 50 GB partition. Right now my C: partition is using 78.4 GB. Although, System Restore is using 19 GB and my Windows\Temp folder is using 2.67 GB. I also have almost no programs on C:.

As for the M$ Surface, I would wait until true Win8 tablets arrive which allow owners to swap out the RAM sticks and the mSATA SSD's for 8 GB RAM and 256 GB mSSD:

Knowing Microsoft, I doubt they will allow it. However, M$ will put pressure on Asus, Acer, Lenovo, and the others to make Win8 tablets. Some of them should allow owners to remove the back and install their own RAM and mSSD's. Imagine having a true Win8 tablet which has 8 GB RAM and a 256 GB mSSD. Imagine being able to run all of your Windows applications on a 15.6" tablet!

Of course a "modest" start...
By WinstonSmith on 11/13/2012 10:01:07 AM , Rating: 5
When you can only buy these via the Microsoft site or in one of the extremely rare Microsoft stores, of course there aren't going to be that many sold. I'm not buying one without playing with it and I'm not going to drive a 150 mile round trip to look at one at my nearest Microsoft store. Until these are available at Best Buy and Walmart, forget large sales figures. They don't have an existing reputation they can ride on sight unseen like Apple products and you can buy Apple products at Best Buy.

almost time for the fire sale...
By johnsonx on 11/13/2012 2:46:40 PM , Rating: 2
Has it been 7 weeks yet?

oh, wait, this is Microsoft, a company with the vision and guts for a long fight to penetrate a new market... you know, completely opposite HP. Curse you Leo Apotheker!!! (and friends!)

need definitive answers...
By lolmuly on 11/13/2012 1:14:04 PM , Rating: 1
Surface Pro:

Will it actually run windows 8 64 bit? If anyone can actually confirm this please tell me how/where?

Will the digitizer pen actually be pressure/tilt sensitive? The patent described here doesn't seem to describe a pen that is:

Although it could be that they aren't using that design at all.

Also I'm suspicious you may need to charge the pen, instead of being inductively powered like every other pen out there. In the videos, the demo guy attached the pen to the side of the device.

I'm not happy that I'm considering a windows 8 device, the start screen is shit. But, if it's actually the 64 bit os, then I would be able to use it for all of the programs I already use.

Slow and laggy
By bigi on 11/13/12, Rating: -1
RE: Slow and laggy
By crispbp04 on 11/13/2012 10:07:00 AM , Rating: 4
As an owner of a surface, I can say with confidence that you're full of Sh*t. Did you ever think it could have been due to the wifi connection that you'd be seeing a 'spinning wheel' cursor? It probably was waiting for data. HERP DERP.

Haters are going to hate. In the mean time we are enjoying our surfaces and laughing at people like you.

RE: Slow and laggy
By AssSpelunker on 11/13/12, Rating: 0
RE: Slow and laggy
By andrewaggb on 11/13/2012 11:42:47 AM , Rating: 2
The surface I used wasn't slow or laggy. I was very pleasantly surprised how fast and smooth it was.

I'd recommend anybody who is sort of interested to try one in person, I thought it was very smooth and that web scrolling was smooth.

RE: Slow and laggy
By andrewaggb on 11/13/2012 11:43:56 AM , Rating: 2
btw. I used a friends surface, so it had lots of stuff installed on it already. I haven't tried one at a ms store.

RE: Slow and laggy
By Pirks on 11/14/2012 4:10:18 PM , Rating: 1
I tried one at MS store and buying it this December, it's defineitly worth $600. Gonna laugh hard at haters too, such idiots haha :)))

OS fail
By Nyu on 11/13/12, Rating: -1
RE: OS fail
By GoodBytes on 11/13/2012 12:45:53 PM , Rating: 3
You are posting on the wrong article. This article is about Microsoft Surface, not M$ Limited.

The Start Screen in Windows 8 won't go away any time soon.
Start Menu had to go. No one uses 640x480 resolutions anymore. Since we got HD resolution, I was expecting a new Start Menu of sorts since Vista. Glad they caught up to today's technology, and today's connected world, with live tiles.

RE: OS fail
By Ammohunt on 11/13/12, Rating: 0
poor value at any price
By Captain Awesome on 11/13/12, Rating: -1
RE: poor value at any price
By datdamonfoo on 11/13/2012 10:55:01 AM , Rating: 4
Settings --> Battery Saver.

Are you sure you've ever used a Windows Phone?

RE: poor value at any price
By GoodBytes on 11/13/2012 12:41:40 PM , Rating: 2
You clearly never used a Windows Phone 7

RE: poor value at any price
By Kyuu on 11/13/2012 1:52:21 PM , Rating: 2
To be fair, my recently acquired WP8 device does have trouble with push notifications, and a quick look around the web shows that it's a pretty widespread problem that's been around since pre-Mango. It'd be nice for Microsoft to acknowledge that they're aware of the problem and working on it, at least, but I haven't even seen an acknowledgement.

There are also a few basic features missing, such as custom text/email/notification tones (I mean really?), among others.

However, Bing search works fine, don't notice any difference in its results versus Google's. The built in barcode/QR code scanner and music features work great.

All-in-all, WP8 is great and I personally love the aesthetic and tiles. There are still some things need addressing, though.

"Young lady, in this house we obey the laws of thermodynamics!" -- Homer Simpson
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