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Print 7 comment(s) - last by YashBudini.. on Nov 13 at 5:18 PM

T-Mobile is still losing post-paid customers

T-Mobile USA has announced its Q3 2012 operating results and the company racked up total revenues of $4.9 billion during the quarter, which is a decrease of 6.4% year-over-year. Total service revenues for the year were $4.3 million, a decrease of 8.7% year-over-year. T-Mobile did increase prepaid revenues to $450 million, for a 38% increase year-over-year.
 
T-Mobile now has 365,000 branded prepaid customers and reduced its branded contract churn rate. That branded contract churn rate is now 2.3% and T-Mobile says that is an improvement of 30 basis points year-over-year.

T-Mobile says that the rated branded net contract customer losses in Q3 improved slightly sequentially to 492,000 compared to 557,000 in Q2. However branded net contract customer losses did increase year-over-year compared to 389,000 customers lost in Q3 of 2011.
 
T-Mobile blames that loss on the iPhone 5, which is available on AT&T, Verizon, and Sprint.

The $4 billion T-Mobile 4G network modernization plan is also underway. The mobile carrier launched its first HSPA+ networks on 1900 PCS spectrum in Q3 2012.

“We continue to make solid progress with our Challenger Strategy, as evidenced by our strong performance in prepaid services, the growing attractiveness of our Value and Unlimited plans, the execution of our network modernization program, and the expansion of our popular handset portfolio,” said John Legere, President and CEO of T-Mobile USA.
 
It was announced in early October that T-Mobile USA and MetroPCS would be joining forces in the U.S. wireless market. The proposed deal would result in the fourth largest U.S. carrier with just over 42 million customers.

Source: T-Mobile



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It has to boost HSPA+ in the East Coast
By quiksilvr on 11/8/2012 12:20:38 PM , Rating: 2
Right now LTE is kicking HSPA+ to the curb out here in the east coast mainly because there isn't enough epic fast HSPA+.




By atlmann10 on 11/9/2012 12:04:44 PM , Rating: 2
This is the thing though. I absolutely laugh at those Verizon commercials where the guy shows the bar graphs etc because for very kilobit you get on Verizon you are personally loosing money because there data rate charges are so high.Plus I have been on T-Mobile for 2 years now in North Atlanta ( I also travel up to Chattanooga plus surrounding areas, and NE Alabama ) I have not had a single problem anywhere with my data speeds on T-mobile at any time. I use it daily and looking at the Verizon commercial or an AT&T commercial talking about the LTE service speeds and considering there charges all that means is that they can rob you and max out your data for the month to me so they can steal more of your money!


Best prepaid plans
By GatoRat on 11/9/2012 9:20:03 AM , Rating: 3
T-Mobile has the best prepaid plans. I suspect AT&T and Verizon make their prepaid plans unattractive so as to push customers to post-paid plans.

Plus, as someone already noted, dealing with T-Mobile is easy. It takes all of five minutes to get a phone AND a number. By comparison, it took my daughter an hour at AT&T to simply upgrade to the Galaxy III (from her broken iPhone 4.)




Nexus 4 is Coming
By RufusM on 11/8/2012 12:30:29 PM , Rating: 2
With the new Nexus 4 coming soon and only AT&T and T-Mobile the only carriers for it in the US, I expect that will boost T-Mobile's numbers a little anyway. They have been one of the best deals for pre-paid smartphones. Hopefully the MetroPCS deal will produce a stronger competitor and provide the bump needed for an LTE rollout. HSPA+ is definitely workable for now, but their competitors are aggressively deploying LTE.




competition is a good thing
By Mike Acker on 11/9/2012 6:49:39 AM , Rating: 2
competition is key to getting the best service for customers

-T--Mobil might be running 4th but at least I don't feel like I'm at an IRS audit when I visit them




Still the best deal
By elderwilson on 11/9/2012 8:29:07 AM , Rating: 2
If you live where T-Mobile has coverage there isn't a better deal. I pay $87 a month for two phones, 2gb data at high speed and unlimited at 2G speeds, 1000 minutes, and unlimited messaging. Again, if they have poor service in your area that won’t do you any good.




Problem Solved
By YashBudini on 11/13/2012 5:18:27 PM , Rating: 2
Get Carly Foulkes out of that biker outfit and back into short skirt or a bikini.




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