Apple Says "Purple Haze" is Normal Behavior for iPhone 5 Camera Images
October 2, 2012 9:38 AM
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Purple haze all in my frame, iPhone 5 just don't seem the same...
“You’re holding it wrong”
It never ceases to amaze when manufacturers try to convince people that an issue with something they purchased is actually a “feature”. Apple has most recently tried to
convince buyers of the iPhone 5
that the purple haze or ring around bright light sources is normal behavior.
An iPhone 5 owner named Matt Van Gastel had been speaking with Apple customer support about the purple flare problem with his iPhone 5.
shows images highlighting the difference between photographs taken in the same setting using iPhone 5 compared to the iPhone 4. The purple haze around the sun is readily apparent in the iPhone 5 image, and the same purple discoloration shows up with any bright light source.
After going back and forth with Apple support, Van Gastel received an email back from Apple stating that their engineering team has found a solution to the problem. According to Apple, the solution is to "angle the camera away from the bright light source when taking pictures."
The email also went on to say that the purple flare noted in images provided to customer service is "normal behavior for the iPhone 5s camera."
reports that some photography experts believe that the purple flare problem is caused by the sapphire glass that covers the iPhone 5 camera sensor.
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RE: And another...
10/6/2012 6:52:14 AM
PS: I considered these phones about a month or so ago:
iPhone 4S, SGS3, HTC ONE X.
- Apple pissed me off... scratch that.
- SGS3 = Didn't like the glossy feel of the back, nor shape. Did like the HOME button, Touch-Sense and keyboard = ho-hum, and its screen is on the dark side. Never happy with my old GS1.
- HTC One X = Good feel and size, snappy. Power button on top resulted = no sale.
Motorola Atrix HD comes out: camera is weak. Kind of old-style with hump. But feels good, bright screen. Purist version of ICS without being a Nexus phone. Like the circles. Very happy with this phone.
EX was going to buy the HTC ONE, but the lack of the SD-Slot killed that idea... so she got an Atrix HD as well. :\
Its good we have choices... what works for you, doesn't for me and visa-versa.
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