DailyTech - Apple Says "Purple Haze" is Normal Behavior for iPhone 5 Camera Images

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Gadgets Apple Says "Purple Haze" is Normal Behavior for iPhone 5 Camera Images
Shane McGlaun (Blog) - October 2, 2012 9:38 AM

109 comment(s) - last by flamencoguy.. on Oct 7 at 1:14 AM

Jimihendrix-gate? (Source: Gizmodo)

Purple haze all in my frame, iPhone 5 just don't seem the same...

“You’re holding it wrong”

It never ceases to amaze when manufacturers try to convince people that an issue with something they purchased is actually a “feature”. Apple has most recently tried to convince buyers of the iPhone 5 that the purple haze or ring around bright light sources is normal behavior.

An iPhone 5 owner named Matt Van Gastel had been speaking with Apple customer support about the purple flare problem with his iPhone 5. Gizmodo shows images highlighting the difference between photographs taken in the same setting using iPhone 5 compared to the iPhone 4. The purple haze around the sun is readily apparent in the iPhone 5 image, and the same purple discoloration shows up with any bright light source.

After going back and forth with Apple support, Van Gastel received an email back from Apple stating that their engineering team has found a solution to the problem. According to Apple, the solution is to "angle the camera away from the bright light source when taking pictures."

The email also went on to say that the purple flare noted in images provided to customer service is "normal behavior for the iPhone 5s camera."

Gizmodo reports that some photography experts believe that the purple flare problem is caused by the sapphire glass that covers the iPhone 5 camera sensor.

Source: Gizmodo

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RE: And another...

By Tony Swash on 10/2/2012 8:02:10 PM , Rating: 0

quote:
Apple is the one in fear, getting crushed in sales

Poor Apple. Restricted by it's failed strategy to just making products which generate huge profits and whose sales go up constantly. Doomed by the largest developers revenues and biggest content deals to remain stuck in the obscurity of the world's biggest digital content and app ecosystem. Saddled with the world's most successful retail operation and demoralised by constantly topping every survey of brand reputation and customer satisfaction. Weighed down by the world's largest company valuation. Held back by being the most profitable tech company of all time. What a terrible fate. How can poor Apple cope?

This time it's definite. Apple are doomed!!!!

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"I'd be pissed too, but you didn't have to go all Minority Report on his ass!" -- Jon Stewart on police raiding Gizmodo editor Jason Chen's home