Apple Says "Purple Haze" is Normal Behavior for iPhone 5 Camera Images
October 2, 2012 9:38 AM
comment(s) - last by
Purple haze all in my frame, iPhone 5 just don't seem the same...
“You’re holding it wrong”
It never ceases to amaze when manufacturers try to convince people that an issue with something they purchased is actually a “feature”. Apple has most recently tried to
convince buyers of the iPhone 5
that the purple haze or ring around bright light sources is normal behavior.
An iPhone 5 owner named Matt Van Gastel had been speaking with Apple customer support about the purple flare problem with his iPhone 5.
shows images highlighting the difference between photographs taken in the same setting using iPhone 5 compared to the iPhone 4. The purple haze around the sun is readily apparent in the iPhone 5 image, and the same purple discoloration shows up with any bright light source.
After going back and forth with Apple support, Van Gastel received an email back from Apple stating that their engineering team has found a solution to the problem. According to Apple, the solution is to "angle the camera away from the bright light source when taking pictures."
The email also went on to say that the purple flare noted in images provided to customer service is "normal behavior for the iPhone 5s camera."
reports that some photography experts believe that the purple flare problem is caused by the sapphire glass that covers the iPhone 5 camera sensor.
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RE: And another...
10/2/2012 2:25:23 PM
> My DSLR suffers from chromatic aberration and lens flare (what appears to be the issue with the purple fringing) when taking any picture where the sun is in the frame, so I'm not sure what your point is about "photographers." Most "photographers" would tell you should avoid taking a picture with the sun in the frame unless you have a specific purpose for doing so (i.e., you want lens flare in your picture or you are taking a picture of the sun).
Purple fringing has long been a problem, particularly in compact digitals and in kit lenses shooting backlit trees. But if the sample picture provided here is a fair representation of the problem, the i5 is far worse than typical for even a digicam. That's not fringing, it's a whole halo!
RE: And another...
10/2/2012 3:27:51 PM
There's nothing wrong with it
you're photographing it wrong
you're looking at the picture wrong
you're holding it wrong
it's not a flaw, it's a feature camera improvements
it's sun's fault because it's too bright
The customer is always wrong
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