Apple Says "Purple Haze" is Normal Behavior for iPhone 5 Camera Images
October 2, 2012 9:38 AM
comment(s) - last by
Purple haze all in my frame, iPhone 5 just don't seem the same...
“You’re holding it wrong”
It never ceases to amaze when manufacturers try to convince people that an issue with something they purchased is actually a “feature”. Apple has most recently tried to
convince buyers of the iPhone 5
that the purple haze or ring around bright light sources is normal behavior.
An iPhone 5 owner named Matt Van Gastel had been speaking with Apple customer support about the purple flare problem with his iPhone 5.
shows images highlighting the difference between photographs taken in the same setting using iPhone 5 compared to the iPhone 4. The purple haze around the sun is readily apparent in the iPhone 5 image, and the same purple discoloration shows up with any bright light source.
After going back and forth with Apple support, Van Gastel received an email back from Apple stating that their engineering team has found a solution to the problem. According to Apple, the solution is to "angle the camera away from the bright light source when taking pictures."
The email also went on to say that the purple flare noted in images provided to customer service is "normal behavior for the iPhone 5s camera."
reports that some photography experts believe that the purple flare problem is caused by the sapphire glass that covers the iPhone 5 camera sensor.
This article is over a month old, voting and posting comments is disabled
RE: And another...
10/2/2012 12:43:24 PM
I wasn't trying to say that the optics on the iPhone 5 camera were acceptable. Obviously, the iPhone 5 camera suffers from a very significant flaw.
Instead, the article appears to focus on Apple's response in a strained attempt to compare it to the infamous "you're holding it wrong" incident. I don't see the comparison.
TBQH, there are so many irrational Apple haters out there that I like to play devil's advocate even though I don't own any Apple products.
RE: And another...
10/2/2012 1:59:58 PM
...strained attempt to compare...
There is no attempt needed because it's the same thing different verb. "You're holding wrong" versus "You're pointing it wrong." Basically Apple is saying that it's fine as long as you don't have a source in the general direction that the camera is facing. More of their users-are-the-problem tech support yet your focus is on the article not the issue.
You may not own any Apple products, but it seems you're certainly qualified. Ignore the issue, Attack the people reporting it.
"It looks like the iPhone 4 might be their Vista, and I'm okay with that." -- Microsoft COO Kevin Turner
Apple's iPhone 5 Tops 2 Million Units Sold in 24 Hours
September 17, 2012, 8:59 AM
Report: DISH CEO Makes Aggressive $2B USD Bid for LightSquared's Spectrum
May 20, 2013, 10:25 PM
Apple Releases Tim Cook's Testimony on Corporate Tax Laws
May 20, 2013, 7:40 PM
Apple's Tim Cook to Talk Profit Shifting, Taxes at U.S. Senate Hearing
May 20, 2013, 1:44 PM
HTC to Double Production Capacity for "One" Flagship Smartphone This Month
May 20, 2013, 10:10 AM
LG Showcases 5" Flexible OLED Technology at SID 2013
May 20, 2013, 8:18 AM
Air Force Expects to Save Over $50 Million in 10 Years by Using iPads
May 17, 2013, 12:26 PM
Most Popular Articles
High School Student Creates Storage Device that Can Charge in 20 Seconds
May 20, 2013, 6:51 AM
Google Announces "Pure" Galaxy Nexus S4 for $649, Android Updates
May 15, 2013, 1:42 PM
Seawater Cooling Saves Data Center Big Bucks, Energy, Despite Jellyfish Issues
May 17, 2013, 3:23 PM
U.S. Federal Traffic Board Wants to Make Drunk Driving Threshold Far Harsher
May 15, 2013, 11:32 AM
Newegg Legal Chief: "We don't Feed the Trolls"; Defeats Bell Lab Shell Comp.
May 17, 2013, 10:11 AM
Latest Blog Posts
Quick Note: Sony "Teases" PS4 Ahead of Xbox Reveal in New Video
May 20, 2013, 12:33 PM
Nokia Introduces Instagram-Like App of Its Own to Help Lumia Sales
May 20, 2013, 7:10 AM
Parents of Pre-Teen Drivers Commonly Practice Distracted Driving Says Study
May 9, 2013, 7:16 AM
Apple's iOS 7 Running Into Internal Delays Due to Massive Overhaul
May 1, 2013, 4:26 PM
Elon Musk Willing to Spend More Money on Widening of 405 Freeway
Apr 26, 2013, 7:28 PM
More Blog Posts
Copyright 2013 DailyTech LLC. -
Terms, Conditions & Privacy Information