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Print 82 comment(s) - last by Helbore.. on Jun 13 at 1:42 PM

Apple will be forced to allow iTunes downloads to be compatible with other MP3 players

Apple has been given two weeks to fix iTunes after the Norwegian Consumer Ombudsman ruled that the MP3 download service breaks consumer protection law.  In fact, at least three Nordic nations, want iTunes downloaded songs to be playable on all digital music players -- not just iPods.  If Apple does not make its songs playable on all music devices by June 21, the company will first face heavy fines which would then be followed by court action.

The formal complaint is online as a PDF file and claims the following:
The Consumer Council of Norway hereby wishes to lodge a complaint against iTunes Music Store with the Consumer Ombudsman. The complaint is based on iTunes’ standard terms and conditions as specified at http://www.apple.com/no/support/itunes/legal/terms.html (Terms of Service) and http://www.apple.com/no/support/itunes/legal/policies.html  Terms of Sale). It is the view of the Consumer Council that several aspects of these terms are in breach of the Marketing Control Act (Markedsføringsloven) and other legislation.

In addition, iTunes uses DRM (Digital Rights Management), a type of technical standard terms and conditions, which determine how the service can be used. The Consumer Council of Norway also believes that certain aspects of the technical terms and conditions are in breach of the Marketing Control Act.
The British Phonographic Industry (BPI) recently stated that iTunes music downloads should be allowed on non-Apple MP3 players.  European regulators have given Apple enough time to eradicate the problem, with reportedly little interest from Apple.


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RE: What's the issue?
By Helbore on 6/13/2006 1:42:23 PM , Rating: 2
So Apple make a good player. Ok. So now we owe them everything and should allow them to get away with anything?

I'm not saying Apple is a shitty company that has no worth. The point is that just because Apple might have done some good things doesn't mean they can do whatever they want and still expect the respect of the customers.

Apple are breaking consumer protection laws. Plain and simple. Apple should get their arse kicked for that, just like any of us would do if we broke a law.


"Young lady, in this house we obey the laws of thermodynamics!" -- Homer Simpson











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