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Apple will be forced to allow iTunes downloads to be compatible with other MP3 players

Apple has been given two weeks to fix iTunes after the Norwegian Consumer Ombudsman ruled that the MP3 download service breaks consumer protection law.  In fact, at least three Nordic nations, want iTunes downloaded songs to be playable on all digital music players -- not just iPods.  If Apple does not make its songs playable on all music devices by June 21, the company will first face heavy fines which would then be followed by court action.

The formal complaint is online as a PDF file and claims the following:
The Consumer Council of Norway hereby wishes to lodge a complaint against iTunes Music Store with the Consumer Ombudsman. The complaint is based on iTunes’ standard terms and conditions as specified at http://www.apple.com/no/support/itunes/legal/terms.html (Terms of Service) and http://www.apple.com/no/support/itunes/legal/policies.html  Terms of Sale). It is the view of the Consumer Council that several aspects of these terms are in breach of the Marketing Control Act (Markedsføringsloven) and other legislation.

In addition, iTunes uses DRM (Digital Rights Management), a type of technical standard terms and conditions, which determine how the service can be used. The Consumer Council of Norway also believes that certain aspects of the technical terms and conditions are in breach of the Marketing Control Act.
The British Phonographic Industry (BPI) recently stated that iTunes music downloads should be allowed on non-Apple MP3 players.  European regulators have given Apple enough time to eradicate the problem, with reportedly little interest from Apple.


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RE: A positive step
By Wonga on 6/10/2006 5:24:49 PM , Rating: 2
The point I'm driving at here is that the iPod is a huge success, which in turn is making iTunes a huge success. Due to this, people will end up buying AAC songs which won't work on any other players by design.

Maybe the stats say the average number of songs people are getting from iTunes is small, but some people get loads. I know loads of people who buy off iTunes.

I'm pleased that Apple is getting into hot water over this in Europe, not because I like to see a company fail (as I really like the iPod, as I said), but because people are going to struggle in the future when they have a load of songs that won't play on anything but an Apple device. Now, who's to stop Apple from raising the price of their players at this point?

I'm not having a rant about DRM or anything here (I don't mind that at all, if people don't want to buy the CDs themselves and copy them onto the device), but rather the proprietary nature of this format. No matter how you slice it, it has the potential to force consumers to buy a certain brand (short of throwing all their music away).


RE: A positive step
By Wonga on 6/10/2006 5:25:20 PM , Rating: 2
Ummm... that shoulda gone further down the topic...


RE: A positive step
By PrinceGaz on 6/10/2006 11:57:17 PM , Rating: 2
Exactly, you put it a lot better than I did.

Once people have bought an iPod and start building a music collection from iTunes, they are locked into only ever buying iPods in future, or throwing away their entire music collection. Or using "unofficial" (unauthorised, probably illegal) software to remove the DRM from the music they've already paid for if they want to play it on anything else.

Personally I hate this whole virtual ownership model that companies are pushing. When I buy the rights to use something, I want a complete unrestricted copy of it on an industry standard media-format so that I know I'll always be able to use it provided I take care of the media. That's why I never bought a copy of Half Life 2 because the disc was useless without going online to obtain the part of the game they excluded from the disc (it was still a damn good game though, but I'd never buy it in that format).

Sell music in an unrestricted format and we'll buy it. Ideally follow the example of AllOfMP3 and allow us to buy it in whatever format and bitrate we want, and at a price that represents what it really costs after all the marketing, distribution, and retailing costs are removed.


RE: A positive step
By ElFenix on 6/11/2006 1:11:10 AM , Rating: 2
apple has found plenty of buyers without putting the music in an unrestricted format. you're aware that iTMS would not exist whatsoever if it weren't for that restricted format, aren't you?

and marketing costs need to be paid regardless of the distribution method. and of course, iTMS involves a distribution cost: someone has to pay for the servers, the bandwidth, the programming, the techs to keep the whole thing running, etc. so, obviously you can't strip out *all* the marketing, distribution, and retailing costs. again, apple has found plenty of buyers. there were tons of people buying CDs for the 3 good tracks on them. the price for those 3 good tracks has decreased from ~$5 each to $1 each. that isn't a bargain?


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