Apple Says it "Messed Up" in Retail Hiring Formula, But Didn't Lay Anyone Off
August 16, 2012 3:08 PM
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John Browett, Apple's senior vice president of retail
(Source: The Guardian)
Apple tried to implement a new hiring formula for its retail stores over the past few months and said that it "messed up" in doing so
Apple said it "messed up" in its recent round of hiring, but denies claims that the company
laid off any new retail employees
Earlier this week,
reported that Apple had laid off several new hires around the world (mainly the United Kingdom) and cut the hours of part-timers significantly in the retail sector. Some of the new employees had just finished their training programs and had been with the company as little as six months.
Apple recently responded to these claims, saying that the company hasn't laid off anyone. It did, however, implement a new hiring formula for its retail stores over the past few months and said that it "messed up" in doing so. The company is now trying to reverse this formula, which has resulted in large cuts in retail hours.
"Making these changes was a mistake and the changes are being reversed," said Kristin Huguet, Apple spokeswoman. "Our employees are our most important asset and the ones who provide the world-class service our customers deserve."
John Browett, senior vice president of Apple Retail, was indeed behind the idea (as previously suspected). Browett is the new guy on the team, having come from UK-based Dixons Retail electronics stores in April 2012.
Browett was praised for conducting an internal review when first joining Apple, which led to raises as high as 25 percent for retail employees as well as certain hardware discounts.
He tried to put a new staffing formula in place, but obviously that didn't work out too well. Browett is now telling leadership teams to tell employees that "we messed up."
still insists that the company laid off employees, since it has heard from actual retail workers themselves. But this looks to be a foggy area in the whole fiasco.
Updated at 4:43pm EST
of the waves Browett has been making in Apple's Retail stores since his arrival. It appears that Browett has been trying a bit too hard to change many aspects of Apple's Retail Stores that have made them so successful in an effort to save a few bucks here and there.
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RE: Worried about meeting estimates
8/20/2012 1:28:20 AM
Multitasking in any operating system and it does not matter what kind of device is basically an obvious feature for any operating system. Windows has multiprocessing and Linux and Unix has multitasking. In this case, Apple copied the companies before them.
Android is a Linux operating system that is heavily patched to work on a cellphone or smartphone. I do not know why it got popular, but my guess is the choices of cellphones. My second guess is the cellphone carrier that iPhone first used is AT&T which is very expensive for most people, so people have to compromise and Android was it. Before the iPhone, Android based devices, and Windows Mobile OS, Blackberry were the phones to get. In those days cellphone industry was stagnant.
You are saying that Android is a bad thing. It just an OS in cellphones and tablets. Nothing more, nothing less. If you do not prefer it, do not buy a device using it. Other people like it, so they buy it. It is good to have choices instead of one choice. I am not willing to pay a lot of money per month just to use an iPhone. Android is good for budget and also is good because there are multiple choices of cellphones that use it. For Windows Mobile OS, there are a few choices of phones that few groups of people will buy.
"This week I got an iPhone. This weekend I got four chargers so I can keep it charged everywhere I go and a land line so I can actually make phone calls." -- Facebook CEO Mark Zuckerberg
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