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John Browett, Apple's senior vice president of retail   (Source: The Guardian)
Apple tried to implement a new hiring formula for its retail stores over the past few months and said that it "messed up" in doing so

Apple said it "messed up" in its recent round of hiring, but denies claims that the company laid off any new retail employees.

Earlier this week, Mac Rumors reported that Apple had laid off several new hires around the world (mainly the United Kingdom) and cut the hours of part-timers significantly in the retail sector. Some of the new employees had just finished their training programs and had been with the company as little as six months.

Apple recently responded to these claims, saying that the company hasn't laid off anyone. It did, however, implement a new hiring formula for its retail stores over the past few months and said that it "messed up" in doing so. The company is now trying to reverse this formula, which has resulted in large cuts in retail hours.

"Making these changes was a mistake and the changes are being reversed," said Kristin Huguet, Apple spokeswoman. "Our employees are our most important asset and the ones who provide the world-class service our customers deserve."

John Browett, senior vice president of Apple Retail, was indeed behind the idea (as previously suspected). Browett is the new guy on the team, having come from UK-based Dixons Retail electronics stores in April 2012.

Browett was praised for conducting an internal review when first joining Apple, which led to raises as high as 25 percent for retail employees as well as certain hardware discounts.

He tried to put a new staffing formula in place, but obviously that didn't work out too well. Browett is now telling leadership teams to tell employees that "we messed up."

Mac Rumors still insists that the company laid off employees, since it has heard from actual retail workers themselves. But this looks to be a foggy area in the whole fiasco. 

Updated at 4:43pm EST
ifoAppleStore.com has detailed account of the waves Browett has been making in Apple's Retail stores since his arrival. It appears that Browett has been trying a bit too hard to change many aspects of Apple's Retail Stores that have made them so successful in an effort to save a few bucks here and there.

Source: NASDAQ



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RE: Worried about meeting estimates
By Pirks on 8/17/2012 5:32:41 PM , Rating: 2
I still use it occasionally when Note is too big or my kid grabbed it or battery is discharged. The killer apps are lacking because WP7 had too many limitations due to old kernel. These limitations pushed me to Android but looking at how WP8 finally got modern kernel and got rid of all those limitations I'd stop trolling Windows Phone if I were you. You risk looking dumber and dumber with time if you continue doing that.


RE: Worried about meeting estimates
By Reclaimer77 on 8/17/2012 5:59:45 PM , Rating: 2
See this is why you're just an attention seeking troll. When you call me brain dead for pointing out the WP app situation, you cannot later come back and say:

quote:
The killer apps are lacking because WP7 had too many limitations due to old kernel. These limitations pushed me to Android


If it freaking pushed you to Android, why am I "brain dead" for freaking pointing out the same truth!!?? Hypocrite thy name is Pirks.


RE: Worried about meeting estimates
By Pirks on 8/17/2012 6:48:47 PM , Rating: 1
quote:
why am I "brain dead" for freaking pointing out the same truth
because you lie about WP7 app market being barren wasteland, if it were true I would never buy Titan or any other WP7 phone


"I'm an Internet expert too. It's all right to wire the industrial zone only, but there are many problems if other regions of the North are wired." -- North Korean Supreme Commander Kim Jong-il

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