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John Browett, Apple's senior vice president of retail   (Source: The Guardian)
Apple tried to implement a new hiring formula for its retail stores over the past few months and said that it "messed up" in doing so

Apple said it "messed up" in its recent round of hiring, but denies claims that the company laid off any new retail employees.

Earlier this week, Mac Rumors reported that Apple had laid off several new hires around the world (mainly the United Kingdom) and cut the hours of part-timers significantly in the retail sector. Some of the new employees had just finished their training programs and had been with the company as little as six months.

Apple recently responded to these claims, saying that the company hasn't laid off anyone. It did, however, implement a new hiring formula for its retail stores over the past few months and said that it "messed up" in doing so. The company is now trying to reverse this formula, which has resulted in large cuts in retail hours.

"Making these changes was a mistake and the changes are being reversed," said Kristin Huguet, Apple spokeswoman. "Our employees are our most important asset and the ones who provide the world-class service our customers deserve."

John Browett, senior vice president of Apple Retail, was indeed behind the idea (as previously suspected). Browett is the new guy on the team, having come from UK-based Dixons Retail electronics stores in April 2012.

Browett was praised for conducting an internal review when first joining Apple, which led to raises as high as 25 percent for retail employees as well as certain hardware discounts.

He tried to put a new staffing formula in place, but obviously that didn't work out too well. Browett is now telling leadership teams to tell employees that "we messed up."

Mac Rumors still insists that the company laid off employees, since it has heard from actual retail workers themselves. But this looks to be a foggy area in the whole fiasco. 

Updated at 4:43pm EST
ifoAppleStore.com has detailed account of the waves Browett has been making in Apple's Retail stores since his arrival. It appears that Browett has been trying a bit too hard to change many aspects of Apple's Retail Stores that have made them so successful in an effort to save a few bucks here and there.

Source: NASDAQ



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RE: Worried about meeting estimates
By Pirks on 8/16/2012 7:05:02 PM , Rating: -1
No need to examine me, you just see how slow and laggy 4.0 interface is compared to iOS or WP and its obvious. I have no idea if 4.1 fixed this, but its market share is so tiny right now that it doesn't matter. Most people still use 2.x which us the ugliest phone OS I ever saw. Way way worse than BB7. If I were given choice between BB7 and Android 2.x I'd pay a hundred bucks to get rid of Android and get BB, that's a no-brainer for me after my experience with both.


RE: Worried about meeting estimates
By retrospooty on 8/16/2012 7:43:14 PM , Rating: 2
Yes, 4.1 fixes it. It's insanely fast. Agreed. 2.x is just ugly, and slow, but back to point, BBOS7 is just crap. It was crap the day it came out and its crap today.


RE: Worried about meeting estimates
By Pirks on 8/16/2012 8:17:23 PM , Rating: 2
Doesn't matter what you think about BB7 today, what does matter is that both Google and RIM did some serious improvements in 4.1 and BB10 with RIM arguably going much much further than Google since they have replaced the whole OS from scratch and paid very close attention on UI speed and comfort from the very beginning. That's why it took them so long, they were not working on top of existing phone OS like Google did, they were doing one from scratch. Making a decent phone OS from QNX is much taller task than just slapping another shell on the same linux kernel.

Next time you start crying about why it took so long for RIM to bring out QNX on their phone - cry first about why it took even longer for Google to bring out Android on their Nexus tablet :P And let's not even start about decades that MS took to do anything interesting with tablets :))) RIM is the fastest one after Apple, it was first with decent non-Apple tablet and it's on par with Google and MS when releasing brand new platform EVEN THOUGH RIM STARTED TO WORK ON IT WAY LATER THAN MS OR GOOGLE DID. Troll what you want about RIM but these guys started to chase Apple faster than two of their major American competitors.


RE: Worried about meeting estimates
By retrospooty on 8/16/2012 10:39:31 PM , Rating: 3
My god man, you are like a horse with blinders.you focus so much on things that don't matter and totally miss the big picture on almost every single subject you post on


RE: Worried about meeting estimates
By Pirks on 8/17/2012 2:41:24 AM , Rating: 1
If you don't see the big picture with MS and RIM releasing brand new platforms soon - this is your problem, not mine. Check your vision maybe?


RE: Worried about meeting estimates
By Cheesew1z69 on 8/17/2012 9:03:23 AM , Rating: 2
quote:
slow and laggy 4.0 interface is compared to iOS or WP and its obvious.
And with this line, it's quite obvious you haven't used it...


RE: Worried about meeting estimates
By Pirks on 8/17/2012 6:08:20 PM , Rating: 1
quote:
And with this line, it's quite obvious you haven't used it...
Cheesy, don't be so dumb please. I stated here multiple times that I have Galaxy Note with ICS 4.0.4 onboard. Is your big red nose blocking your vision and you can't read, lamo? Or what? Tell me you diagnosis :)))


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