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John Browett, Apple's senior vice president of retail   (Source: The Guardian)
Apple tried to implement a new hiring formula for its retail stores over the past few months and said that it "messed up" in doing so

Apple said it "messed up" in its recent round of hiring, but denies claims that the company laid off any new retail employees.

Earlier this week, Mac Rumors reported that Apple had laid off several new hires around the world (mainly the United Kingdom) and cut the hours of part-timers significantly in the retail sector. Some of the new employees had just finished their training programs and had been with the company as little as six months.

Apple recently responded to these claims, saying that the company hasn't laid off anyone. It did, however, implement a new hiring formula for its retail stores over the past few months and said that it "messed up" in doing so. The company is now trying to reverse this formula, which has resulted in large cuts in retail hours.

"Making these changes was a mistake and the changes are being reversed," said Kristin Huguet, Apple spokeswoman. "Our employees are our most important asset and the ones who provide the world-class service our customers deserve."

John Browett, senior vice president of Apple Retail, was indeed behind the idea (as previously suspected). Browett is the new guy on the team, having come from UK-based Dixons Retail electronics stores in April 2012.

Browett was praised for conducting an internal review when first joining Apple, which led to raises as high as 25 percent for retail employees as well as certain hardware discounts.

He tried to put a new staffing formula in place, but obviously that didn't work out too well. Browett is now telling leadership teams to tell employees that "we messed up."

Mac Rumors still insists that the company laid off employees, since it has heard from actual retail workers themselves. But this looks to be a foggy area in the whole fiasco. 

Updated at 4:43pm EST
ifoAppleStore.com has detailed account of the waves Browett has been making in Apple's Retail stores since his arrival. It appears that Browett has been trying a bit too hard to change many aspects of Apple's Retail Stores that have made them so successful in an effort to save a few bucks here and there.

Source: NASDAQ



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RE: Worried about meeting estimates
By retrospooty on 8/16/2012 6:44:27 PM , Rating: 2
"The only reason Android got so popular is extreme stupidity of Steve Ballmer and his inability to build any decent mobile OS given billions in money and many many years of time. "

That and the fact that it is easily the best mobile OS available on the market might have had some part in it.


RE: Worried about meeting estimates
By Pirks on 8/16/12, Rating: -1
RE: Worried about meeting estimates
By retrospooty on 8/16/2012 6:56:01 PM , Rating: 2
Uh... Sorry, if you think IOS is better than Android 4.1 or 4.0 for that matter you really need to have your head examined. Not even a close one.


RE: Worried about meeting estimates
By Pirks on 8/16/12, Rating: -1
RE: Worried about meeting estimates
By retrospooty on 8/16/2012 7:43:14 PM , Rating: 2
Yes, 4.1 fixes it. It's insanely fast. Agreed. 2.x is just ugly, and slow, but back to point, BBOS7 is just crap. It was crap the day it came out and its crap today.


RE: Worried about meeting estimates
By Pirks on 8/16/2012 8:17:23 PM , Rating: 2
Doesn't matter what you think about BB7 today, what does matter is that both Google and RIM did some serious improvements in 4.1 and BB10 with RIM arguably going much much further than Google since they have replaced the whole OS from scratch and paid very close attention on UI speed and comfort from the very beginning. That's why it took them so long, they were not working on top of existing phone OS like Google did, they were doing one from scratch. Making a decent phone OS from QNX is much taller task than just slapping another shell on the same linux kernel.

Next time you start crying about why it took so long for RIM to bring out QNX on their phone - cry first about why it took even longer for Google to bring out Android on their Nexus tablet :P And let's not even start about decades that MS took to do anything interesting with tablets :))) RIM is the fastest one after Apple, it was first with decent non-Apple tablet and it's on par with Google and MS when releasing brand new platform EVEN THOUGH RIM STARTED TO WORK ON IT WAY LATER THAN MS OR GOOGLE DID. Troll what you want about RIM but these guys started to chase Apple faster than two of their major American competitors.


RE: Worried about meeting estimates
By retrospooty on 8/16/2012 10:39:31 PM , Rating: 3
My god man, you are like a horse with blinders.you focus so much on things that don't matter and totally miss the big picture on almost every single subject you post on


RE: Worried about meeting estimates
By Pirks on 8/17/2012 2:41:24 AM , Rating: 1
If you don't see the big picture with MS and RIM releasing brand new platforms soon - this is your problem, not mine. Check your vision maybe?


RE: Worried about meeting estimates
By Cheesew1z69 on 8/17/2012 9:03:23 AM , Rating: 2
quote:
slow and laggy 4.0 interface is compared to iOS or WP and its obvious.
And with this line, it's quite obvious you haven't used it...


RE: Worried about meeting estimates
By Pirks on 8/17/2012 6:08:20 PM , Rating: 1
quote:
And with this line, it's quite obvious you haven't used it...
Cheesy, don't be so dumb please. I stated here multiple times that I have Galaxy Note with ICS 4.0.4 onboard. Is your big red nose blocking your vision and you can't read, lamo? Or what? Tell me you diagnosis :)))


RE: Worried about meeting estimates
By TakinYourPoints on 8/17/2012 12:10:37 PM , Rating: 2
Well, it is better. ICS and JB are finally in the realm of decent, finally and if you can get it, but security issues and inferior app quality/selection still put it in second place in the ways that matter to many people. If a big display or customizing your home screen matter more for you though, than ICS or JB all the way. Depends on priorities.


RE: Worried about meeting estimates
By Reclaimer77 on 8/17/2012 12:13:20 PM , Rating: 2
They're both leaps and bounds better than iOS. That's a bit better than just "decent".

iOS is still the dumb app launcher it was in 2009. Nothing more. Every good feature they've added to it in the past few years was something Android had first. Yeah I know that just hurts.

By the way, news flash, Android is totally on par with iOS when it comes to apps. Again your arguments are stuck in 2009.


RE: Worried about meeting estimates
By TakinYourPoints on 8/17/2012 12:24:37 PM , Rating: 2
Meh, not really. App developers are making way more on iOS, thus the higher number of quality apps on the platform.

As for being an app launcher, yeah, that's partly what I use a phone for. Windows is basically the same app launcher its been for decades, how terrible!

Sorry dude, customizing my home screen doesn't mean much in the face of weaker app support.

The difference in tablets apps is bigger than it is with phones, sure, but let's not pretend the difference isn't there in both cases.


RE: Worried about meeting estimates
By Reclaimer77 on 8/17/2012 12:34:07 PM , Rating: 2
quote:
Meh, not really. App developers are making way more on iOS, thus the higher number of quality apps on the platform.


That's completely transparent and immaterial to the end user. How much someone is making on apps...lol, I could care less.

Can you name me some amazing thing you can do with your iPhone that I can't with Android? Sorry but I just want to know. I'm open to the possibility that I could be wrong here. So hit me, tell me what killer apps I can't use that would make or break the Android experience.

If it's ANY platform you should be using this argument on, it's Windows Phone. That's an app wasteland.

quote:
Sorry dude, customizing my home screen


Please stop pretending that this is the only advantage Android has over iOS. It seems like you're just trying to convince yourself of these things, because I know better. So who are you selling this to?

Pretend Jelly Bean doesn't take a midgrade phone like the Nexus, and completely blows away the 4S.

Pretend the new Google Search doesn't completely murder Siri.

Da Nile aint just a river in Egypt...


RE: Worried about meeting estimates
By Pirks on 8/17/2012 1:04:50 PM , Rating: 2
quote:
Windows Phone. That's an app wasteland
Reclaimer is a brain dead lamo and doesn't know there are 100,000 apps already for Windows Phone. What a clueless troll hahaha :)))


RE: Worried about meeting estimates
By Reclaimer77 on 8/17/2012 1:07:25 PM , Rating: 2
I know that, there's no trophy for having the most apps. I said what I said because Windows Phone is lacking on the "killer apps" that most people use on Android and iOS.

And shut up you Galaxy Note owning troll. You loved Windows Phone so much, you used it for what? A whole three months?


RE: Worried about meeting estimates
By Pirks on 8/17/2012 5:32:41 PM , Rating: 2
I still use it occasionally when Note is too big or my kid grabbed it or battery is discharged. The killer apps are lacking because WP7 had too many limitations due to old kernel. These limitations pushed me to Android but looking at how WP8 finally got modern kernel and got rid of all those limitations I'd stop trolling Windows Phone if I were you. You risk looking dumber and dumber with time if you continue doing that.


RE: Worried about meeting estimates
By Reclaimer77 on 8/17/2012 5:59:45 PM , Rating: 2
See this is why you're just an attention seeking troll. When you call me brain dead for pointing out the WP app situation, you cannot later come back and say:

quote:
The killer apps are lacking because WP7 had too many limitations due to old kernel. These limitations pushed me to Android


If it freaking pushed you to Android, why am I "brain dead" for freaking pointing out the same truth!!?? Hypocrite thy name is Pirks.


RE: Worried about meeting estimates
By Pirks on 8/17/2012 6:48:47 PM , Rating: 1
quote:
why am I "brain dead" for freaking pointing out the same truth
because you lie about WP7 app market being barren wasteland, if it were true I would never buy Titan or any other WP7 phone


RE: Worried about meeting estimates
By TakinYourPoints on 8/17/2012 8:45:37 PM , Rating: 2
quote:
That's completely transparent and immaterial to the end user. How much someone is making on apps...lol, I could care less.


Of course it matters, it means that the best apps and best app support is going to be on the most profitable platform.

I can tell you apps that are better, things like better versions of simple things like the Yelp app, professional apps like the sun tracking/photometric/cinematography apps I use for work, or dozens and dozens of games that have scores of "when is the Android version coming out" in the comments", but you'll obviously say "it doesn't matter". I guess Angry Birds and Pandora constitutes an app library.

Either way, some are never coming over because they're never going to be worth it (even for AAA studios like Epic), others are up in the air (Baldur's Gate and Frozen Synapse), and some like this one I funded on Kickstarter (http://goo.gl/HQxcs) has Android as a stretch goal if they DOUBLE their initial funding goal. One of many many examples of how little Android makes sense to most developers.

Then there's cool niche things like this: http://youtu.be/yM97hhmEYiA

The people I know who hate Android the most aren't people on forums like this one, it is mobile developers who have to do cross platform work. This has a direct effect on what customers have available. Android SHOULD have a vastly superior library given how many more Android handsets are out there, but at best it is playing catch up. Speaking of catch-up, hey, at least Microsoft finally got around to releasing more apps for Android, that's good.

Arguing with you is like talking to a Linux zealot who refuses to believe that there are more and better apps on Windows because they make more money on Windows.

In fact, that's a great analogy. iOS:Windows as Android:Linux


By TakinYourPoints on 8/17/2012 9:07:06 PM , Rating: 2
I mean, even applications like Reeder and Alien Blue, both of which are awesome and really should be on more platforms, are iOS only. The best you can hope for right now are half baked knockoff clones, and the same thing extends with apps far and wide. The quality and quantity just aren't there right now.


RE: Worried about meeting estimates
By retrospooty on 8/19/2012 3:56:29 PM , Rating: 2
1st off, reclaimer is right. You are arguing IOS vs Android based on your 2 year old impression of Android, not todays Android. Its come a long way in the past 2 years while IOS has stagnated.

"Either way, some are never coming over because they're never going to be worth it (even for AAA studios like Epic), others are up in the air (Baldur's Gate and Frozen Synapse), "

Really, with Android outselling iPhone by more than 4 to 1 now, you dont think eventually the drive will be there? Demand will drive all developers to go where the money is. Apple may be the present, by a small margin, but Android is the future. You are in deep denial. Here is another tidbit for you to deny. That 4 to 1 sales gap was primarily with Android 2.x devices. 2.x really wasnt up to par. Now 4.1 is not only up to par, its pretty much double birdied IOS. It's not just better, its miles better. How large do you think that sales gap will be in another 2 years? 8 to 1? 10 to 1?

Apple may have something up its sleeve for the iPhone 6 and OS7, but its certainly not there for the iPhone 5 and IOS6. IOS6 may as well be called IOS3.3 because it really hasnt changed much at all. Android 2.3 to 4.1 is a majorly huge jump.

Good luck with your apps though. You pretty much lost all other advantages and the apps one is really week, especially considering the sales gap moving forward.


By TakinYourPoints on 8/20/2012 2:51:33 PM , Rating: 2
quote:
Really, with Android outselling iPhone by more than 4 to 1 now, you dont think eventually the drive will be there? Demand will drive all developers to go where the money is. Apple may be the present, by a small margin, but Android is the future.


A cross platform developer making on average 4x as much on iOS as they would on Android isn't a "small margin". The problem is compounded by hardware and OS fragmentation, the latter being a problem that isn't going away until Google takes control from the platform away from carriers.

Making less money on a platform that is harder to support. It is no wonder why iOS is the lead mobile development platform despite there being more Android devices. And if you are basing your argument on Android also having Angry Birds, Netflix, and Facebook, then you're missing the point, there is nothing approaching parity with the platforms.

quote:
That 4 to 1 sales gap was primarily with Android 2.x devices. 2.x really wasnt up to par. Now 4.1 is not only up to par, its pretty much double birdied IOS.


Right, 4.0 which is only about 15% of Android devices after almost a year and 4.1 which is on less than one percent. Fantastic.

quote:
Android 2.3 to 4.1 is a majorly huge jump.


Yeah, it brings UI smoothness up to where iOS was back in 2008. Congrats.

Anyway, why are you bringing OS features into a conversation about availability of apps?

iOS can "stagnate" for years if it wanted to, but the issues of marketplace/OS/hardware fragmentation, piracy, and a userbase that doesn't spend money on apps pretty much ensures that iOS would still be the lead platform for mobile developers.


RE: Worried about meeting estimates
By TakinYourPoints on 8/20/2012 4:14:19 PM , Rating: 2
The problem with your argument is that you automatically assume that a larger customer base equals more high quality apps. It should work out this way, but if the platform is fundamentally unprofitable and difficult to develop for, then it simply doesn't matter.

Your argument also assumes that the iOS userbase isn't growing fast enough, when it is still experiencing explosive growth. Again, it doesn't matter so long as much more money can be made off of iOS and the platform continues to be better to develop on.

Think about it, Android's issues for developers are so big that even with more devices out there for years, it is still second tier for development.

WP7/8 probably have the best development environment around on top of protecting developers through unified app markets and centralized support from MS, but it suffers due to not having enough users. You are trying to apply WP issues to iOS and it just doesn't work.


RE: Worried about meeting estimates
By retrospooty on 8/20/2012 5:24:24 PM , Rating: 2
I think you are way over-inflating the issue. Android has over 500k apps and most major titles are available on both platforms. Those that aren't have a comparable products available. There are apps that do pretty much everything on both platforms. Neither lacks in that area. IOS app eco-system is better and if that is your #1 concern, its the best platform for you, but there are many aspects to look at, apps is just one small piece. There are many more importanat features to look at.


By TakinYourPoints on 8/20/2012 8:48:56 PM , Rating: 2
I've said many times that if tweaking or larger screens are a priority, then Android is for you. I agree that it is all about priorities. Apps happen to be mine, and unfortunately it is still an issue on Android. Unlike many anti-Apple fanboys here, I don't WANT the "other" ecosystem to fail, I am just pointing out major issues that exist.

The same issues as before still apply to mobile developers. I was surprised to see from a recent Kickstarter that a stretch goal for doubling their start goal is an Android port, about a half million. This, the experience of people I know in mobile development, as well as the practical reality of both markets, speaks much about how much Google needs to fix.

Access to the highest quality apps is the most important thing for me. Its the same reason I use Windows and OS X rather than something like Ubuntu. Would I rather use GIMP when I can use something better available elsewhere? Of course not, and the same reasoning goes for numerous iOS productivity apps I use for surveying, or things like Reeder or Alien Blue.

I believe that if Google took back control from carriers, took control of OS updates and versions, and unified (and curated) the marketplace as Apple and MS are doing now, that it would erase almost all of the developer issues they have right now.

Cheers


RE: Worried about meeting estimates
By alcalde on 8/20/2012 1:52:31 AM , Rating: 2
Open source helps significantly as well.


By TakinYourPoints on 8/20/2012 2:53:16 PM , Rating: 2
Yeah, its why everyone here runs a custom Linux desktop instead of pesky closed-source Windows!

Open source for life!


"Paying an extra $500 for a computer in this environment -- same piece of hardware -- paying $500 more to get a logo on it? I think that's a more challenging proposition for the average person than it used to be." -- Steve Ballmer

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