Facebook Must Pay $10M for "Sponsored Stories" Lawsuit Settlement
June 18, 2012 11:40 AM
comment(s) - last by
The suit was actually settled last month, but wasn't made public until now
Facebook landed itself in yet
another privacy lawsuit
over the use of "Sponsored Stories," and will now have to pay $10 million to settle it.
Facebook's Sponsored Stories are advertisements that contain a friend's name, profile picture and text indicating that that particular friend "likes" the product, service, or person being advertised. These ads act as a recommendation from that friend, but there's one problem -- that Facebook friend knows nothing about it, and they're not being compensated for acting as a referral. They also can't opt out.
Five Facebook members sued the social network for these Sponsored Stories, saying that this practice violates California law. The lawsuit was filed in federal court in San Jose, California.
was actually settled
last month, but wasn't made public until now. According to the lawsuit, this could have included one of every three Americans, meaning Facebook could have been in some serious hot water and paid billions if word got out.
U.S. District Judge Lucy Koh found that Facebook's Sponsored Stories could cause "economic injury" by using friends' names, likenesses and pictures. She ordered a cy-pres settlement, meaning Facebook's $10 million would be sent to charity.
According to Facebook, Sponsored Story advertisements are up to three times more valuable than a regular Facebook ad.
It looks like Facebook is dropping lots of dough lately, with the
expansion of its headquarters
in Menlo Park, California from 2,200 employees to 6,600, a recent $1 billion
, a possible
for $1 billion, and an expected
by next year.
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RE: The amazing and disturbing thing about Facebook
6/21/2012 3:52:22 PM
What I find most annoying is, the bigger companies like FB or Google get the less they are approachable. (If they ever were). Even in a digital way. It takes hours of deep digging "maybe" to find a customer care e-mail for FB or Google.
All they want is you to spend hours if not days to read FAQ. Companies, especially who run on fuel that is provided by the public, should have a simple RED button on their home page where one can write. It is important that we who make the bulk of their existence can write what we feel the need to voice. They should have a small army to reply anything of real concern.
Who knows the FB or Google e-mail?
I took me 3 month to to nearly rip out of a someone at an another Goggle service the correct e-mail to let them know that they filmed our back lane with 2 trash bins pushed over by racoons. That is how Google showed our landscaped home garden street view for our home talk about good for your business when you are in the Design business and a customer wants to visit your home office.
Talk about failure of service for these giants. FB never replied the one and only written query I had.
RE: The amazing and disturbing thing about Facebook
6/22/2012 8:40:16 PM
Thank you for taking up this issue. I could not agree more. These companies have become faceless, soulless entities that are virtually impossible to contact let alone get any feedback from. I have used Google for years and have many issues that have never been addressed and would improve my experience with their service but have never been able to find a way to contact them directly and have never received a single reply from any of their forums from Google itself. FB is not a company I will have any truck with at all. They can track me as much as they like. I cannot stop them doing what they do but I can refuse to be a member of their fraternity and participate in the silliness that is social networking. Social networking seems like a good idea but has become more like public masturbation and now only serves big companies to market products. More advertising, something the world needs desperately.
Having a clear and easy to use link on Google's homepage would be a great idea. Actually replying to feedback would show Google does listen and care about the service they provide as opposed to just selling the data they collect to marketers. And make no mistake Google, if you are monitoring this website, your service is far from ideal. Listening to your customers is the best way to improve your service. But you appear to be completely ambivalent to the point of condescension. Sooner or later that is going to come back to bite you. Like all arrogant companies your hubris will be your undoing.
"You can bet that Sony built a long-term business plan about being successful in Japan and that business plan is crumbling." -- Peter Moore, 24 hours before his Microsoft resignation
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