Comcast Moves to Increase Data Caps to 300GB on Home Broadband Service
May 21, 2012 9:01 AM
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Comcast to trial slight increase in data caps
Thousands of Comcast customers around the country were far from happy back in 2008 when the cable company
that it would put a 250 GB cap on its monthly broadband customers. Once that 250 GB cap was reached, customers were forced to pay an additional $10 for 50 GB of additional data.
Comcast has now announced that it will be making changes to the data caps it places on its plans. The cable company says that over the next few months it will begin the trial of improved data usage management approaches. The company says it will be piloting at least two different approaches in various markets. Details will be provided closer to launch, but Comcast is offering a broad overview.
The first new approach Comcast is talking about will offer multitier usage allowances that increase for each tier of its high-speed data services. The plan will start with the 300 GB usage allotment on internet essentials, economy, and performance tiers. Blast and Extreme tiers would get a higher allotment, but the specific amount isn't mentioned. Once those allotments were reached customers would pay an additional $10 for 50 GB of data.
The second approach would be to increase data usage thresholds for all tiers to 300 GB monthly with the same $10 per 50 GB over charges. The changes boil down to customers in the trial areas will get an extra 50 GB of monthly allotment.
Comcast wrote, "Our goal with this improved approach, these consumer trials, and our continued investment in our network is to create products that meet the needs of all of our residential customers (even the heaviest users) and provide everyone with a choice."
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5/21/2012 9:25:37 AM
I've gone over a number of months over the past few years and never received an email or phone call or notification on my bill. I used almost 400GB one month last year (my torrent community had frozen ratio's that month and I went nuts with the pr0n) and Comcast didn't do anything. I've never been charged an extra $10/50GB...
I think these warnings are for chronic abusers who consistantly go over their data allowance and by a huge margin. 250GB is still a lot for residential internet. I have a very hard time going over it and I never think about it 'being a limitation.'
RE: 250GB limit
5/21/2012 9:41:49 AM
I haven't touched anywhere close to my 250Gb limit. I cut the cord awhile ago and stream channels, Hulu, Netflix, etc without abandon. I use up only about 150GB. I do know that different devices will stream Netflix at a different bitrate. I have a media PC hooked up to my tv sets and stream through that. One of my friends streamed Netflix through his Wii and he went over his cap all the time. So, your mileage my vary.
RE: 250GB limit
5/21/2012 11:57:35 AM
I try to reach the cap every month. My mentality is that I'm paying for 250GB, so if I don't use it all, I'm wasting it. Anyways, the month that I upgraded to a new computer, I had to redownload my Steam games and I hit a little over 500GB. Never got a warning though, so they seem fairly lenient.
"I'd be pissed too, but you didn't have to go all Minority Report on his ass!" -- Jon Stewart on police raiding Gizmodo editor Jason Chen's home
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