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Subscriber loss surprised some

There a lot of people in the gaming and Star Wars communities, and they were really excited when EA announced about a year ago that it was investing $80 million into a Star Wars themed MMORPG. That game launched as Star Wars: The Old Republic and racked up a large number of users very quickly. It appears that the popularity of the game may be cooling.
 
According to EA, the game had 1.3 million subscribers at the end of April. At the end of February, the game had 1.7 million subscribers. The reduction coincides with the game's launch in the Asia-Pacific region. Star Wars: TOR comes with a free month subscription so some subscriber fall off was expected shortly after the launch, but the number of losses has surprised many.
 
EA maintains that the subscriber drop-off is consistent with its projections. Subscriber losses being consistent still didn't prevent EA's shares from dropping as much as 10% in after-hours trading. According to EA interim CFO Peter Moore, "a substantial portion of the decrease [was] due to casual and trial players cycling out of the subscriber base, driving up the overall percentage of paying subscribers."
 
Casual gamers tend to drop out and stop playing when their free month subscription is over. EA is talking about plans to keep paying customers paying with character expansions and more. EA CEO John Riccitiello counters that the MMORPG is one of the company's top 10 profitable titles. 
 
"It's a business contributor, while important, is not as important as Medal of Honour or Battlefield or FIFA or Madden or The Sims or SimCity," he said.
 
Many think competition in the MMORPG sector will only get more intense with the announcement that The Elder Scrolls Online is coming next year. 

Source: BBC



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RE: EA has Borged Bioware
By tamalero on 5/11/2012 12:05:41 PM , Rating: 2
Fully agree in most of your points, specially in the support.

Ea as to have the WORST SUPPORT EVER.
having all their crew chinese and asian.. these people BARELY speak English..
And you cannot call that support! they only read from a goddamn recipe list answer book!.
If they do not have the answer (which is MOST of the time) they will hang out.. and send you to the forums to ask TO THE OTHER PLAYERS.. which is completely utter retarded.

let's not forget their constant server crashes in both BF3 and ME3.. that affects the DLCs (you cannot play offline) and other glitches...
EA is seriously being scrooge McDuck in therms of support and reliability on the ORIGIN side.


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