Android User Beats Windows Phone Challenge, Microsoft Refuses to Give Prize
March 26, 2012 9:37 AM
comment(s) - last by
Microsoft has since apologized for the hassle, but won't give the customer his prize
An Android user recently took the Windows Phone challenge at a California store and won, but Microsoft employees told him he didn't "just because."
Sahas Katta took his Android-based Samsung Galaxy Nexus to the Santa Clara Microsoft store yesterday morning for the Windows Phone challenge. The challenge asks those who use phones other than
a Windows Phone
to come into the store and complete a task faster than a Microsoft employee, who is using a Windows Phone. If the customer can beat the employee, they can win a $1,000 Special Edition Laptop. But if they lose, they have the option of trading in their current smartphone for a Windows Phone.
Upon entering the challenge, Katta followed all procedures the store asked him to complete before facing off with the Microsoft employee. He powered down his device in front of an employee to show that he wasn't launching any apps in advance, and listened carefully to his challenge: he was to bring up the weather of two different cities.
Katta accepted the challenge, and after the three-second countdown, he simply hit the power button on his
and said "Done!" Katta had disabled the lock screen (a feature that is built-in to Android and not a third-party add-on) on his phone prior to the challenge and already had two weather widgets right on his home screen. They displayed the weather for San Jose, California and Berkeley, California.
The Microsoft employee finished a second later. She had to power on the Windows Phone and swipe away the lock screen before revealing her two weather widgets.
"However, I was quickly told that I lost. I asked for a reason and was told Windows Phone won,” said Katta. “I showed her my device which also was showing off the same information with two side-by-side weather widgets on the center home screen. After pressing for a better reason, I was told that Windows Phone won 'just because.'"
Another employee informed Katta that he lost because you need two different cities in different states in order to win. Katta said he was never told that this was the case, but gave up on trying to reason with the employees since it was clear they weren't backing down.
Katta posted about the incident on
, where it received quite a bit of attention -- even from Microsoft. Ben Rudolph, senior manager at Microsoft, tweeted Katta on Twitter with an apology.
"Just saw this," said Rudolph's tweet, referring to Katta's incident. "Sorry for the hassle...come back for a rematch on a random challenge!"
Sure, Katta received an apology, but no compensation for the lost challenge. Many Twitter users responded to Rudolph's tweet saying that Katta should receive the prize he was promised, but Microsoft has yet to respond.
This article is over a month old, voting and posting comments is disabled
3/26/2012 12:33:47 PM
Here's an update to this story:
Apparently they finally gave him the laptop he had rightfully won (and a Windows phone too)
3/26/2012 2:27:03 PM
heh, atleast microsoft backpedals when there's fan backlash. Won't see that from apple. Actually you won't see (significant) fan backlash from apple.
Still they should've given it straight away. The marketing division tried to be clever, this guy found a loophole, he deserves to win. Next time, include in the contest rules that the participant needs to actually unlock the phone in order to win. It's not that hard.
So shame on microsoft for the fail. But kudos for the (late) save.
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