AT&T Contracts Have Always Stipulated Data Throttling Despite Customer Complaints
March 6, 2012 9:54 AM
comment(s) - last by
AT&T's contracts for unlimited data users have always stated that restrictions could be applied
After catching some heat for
throttling unlimited data last month
, AT&T may receive a little less flack due to contract clauses that always stated it had the power to limit such services.
AT&T currently does not offer unlimited data plans for new subscribers. Instead, it
switched to tiered data plans
where a certain amount of data was allotted to customers for a set price. Currently, these plans are set at 300 MB/month for $20, 3 GB/month for $30, or 5 GB/month for $50. However, customers who did have unlimited plans before they were axed had the option to hold onto the unlimited package.
Last year, AT&T said it would throttle unlimited smartphone users starting October 2011, which was set to affect the top 5 percent of heavy data users. AT&T planned to slow data speeds once the customers reached a certain point, but never specified when that point was.
Just last month, AT&T unlimited users took to the internet when some realized that their unlimited data was throttled only after 1-2 GB. Some complained that they received notices from AT&T saying they were reaching their slowed point only after 1.6 GB, and others have said their download speed dropped to 256 Kbps after 3 GB of data.
Now, a website called TOSBack, which tracks changes to the terms of service of different companies, showed that AT&T has had a clause in its contracts regarding unlimited data plan restrictions since 2007 -- right before the iPhone came out.
"AT&T reserves the right to (i) limit throughput or amount of data transferred, deny Service and/or terminate Service, without notice, to anyone it believes is using the Service in any manner prohibited above or whose usage
adversely impacts its wireless network
or service levels or hinders access to its wireless network," said the clause in AT&T's contract from June 26, 2007.
Today's version is quite similar, where section 6.2 points out that AT&T can restrict those who negatively impact its wireless network.
"AT&T reserves the right to (i) deny, disconnect, modify and/or terminate Service, without notice, to anyone it believes is using the Service in any manner prohibited or whose usage adversely impacts its wireless network or service levels or hinders access to its wireless network," said today's AT&T contract.
This article is over a month old, voting and posting comments is disabled
RE: Google definition
3/8/2012 12:47:15 AM
Hang on, weren't they given millions of gov money to expand and upgrade their networks.. and they used it to just merge and buy smaller ones?
"This is about the Internet. Everything on the Internet is encrypted. This is not a BlackBerry-only issue. If they can't deal with the Internet, they should shut it off." -- RIM co-CEO Michael Lazaridis
AT&T Throttling Unlimited Data Users After Only 1-2 GB
February 15, 2012, 9:35 AM
AT&T Doubles Smartphone Upgrade Fee to $36 After Disastrous Q4
February 11, 2012, 5:31 AM
Quick Note: AT&T to Offer New Data Plans Starting Jan. 22
January 18, 2012, 8:21 PM
AT&T CEO Says Carriers Can No Longer Foot the Bill for High-End, Subsidized Smartphones
December 11, 2013, 10:55 AM
IPotty and iPad Tot Seat Ignite Controversy: Brilliant or "Destructive"?
December 10, 2013, 6:22 PM
Quick Note: Sleek White Second-Gen Nexus 7 Goes on Sale for $269
December 10, 2013, 4:55 PM
Illinois Considers Ban on Google Glass While Driving
December 10, 2013, 10:21 AM
EU to Nokia: Don't Even Think About Becoming a Patent Troll
December 9, 2013, 10:29 AM
Apple's "iBeacon" Tracks Customers Inside Apple Stores for Enhanced Shopping Experience
December 6, 2013, 11:26 AM
Most Popular Articles
Experts: Masturbation Prevents Cancer, Diabetes, Insomnia, and Depression
December 6, 2013, 2:01 PM
Hackers Nab 2 Million Login Credentials from Facebook, Gmail, Twitter
December 5, 2013, 1:00 PM
Thieves Steal Truck with Cobalt-60 Onboard in Mexico, Will Die "Without a Doubt" from Exposure
December 5, 2013, 12:04 PM
Man Arrested for Using 5 Cents Worth of Electricity to Charge Nissan Leaf at Middle School
December 4, 2013, 8:00 PM
U.S. Navy Fires "XFC" Drone from Underwater Submarine
December 6, 2013, 2:35 PM
Latest Blog Posts
Justice Leaks Details of Next HTC One Two Flagship Phone
Dec 5, 2013, 4:04 PM
Global Cyber Espionage Concerns Reveal Growing Cyber Armies
Nov 29, 2013, 11:04 AM
Is The Period Becoming an Expression of Anger?
Nov 26, 2013, 2:02 PM
NSA and Congress -- You Will Never Kill the Constitution, It's an Idea
Nov 10, 2013, 2:00 PM
AT&T Explores $100B+ USD Deal to Acquire Vodafone's European Operations
Nov 4, 2013, 7:34 AM
More Blog Posts
Copyright 2013 DailyTech LLC. -
Terms, Conditions & Privacy Information