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The Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) is the second government agency to leave BlackBerry this year

BlackBerry maker Research-In-Motion (RIM) has lost two U.S. government agency which used its services, and will now cut the fees it charges for BlackBerry service in an attempt to prevent anyone else from leaving. 

Last month, the National Oceanic and Atmospheric Administration (NOAA) announced that it would let go of its BlackBerry servers by June 2012 in an effort to cut costs. And we recently reported that the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) is following suit. 

RIM has its own network infrastructure where it can encrypt, compress and direct data to BlackBerry devices through its cellular network. This seemed ideal for the workplace, where BlackBerry phones quickly became popular.

However, fees that RIM charges carriers for the BlackBerry service has put a bit of financial strain and headache on those carriers. Also, competition like Apple's iOS and Google's Android-based smartphones are beginning to be used in the workplace, and offer more user-friendly features as well as improved security features without the added costs of the BlackBerry service. In other words, BlackBerry devices are not the only suitable professional smartphones on the block anymore.


[Source: karenvaughn.com]

RIM now says it plans to slash the fees it charges carriers for BlackBerry service at some point this year in an effort to save itself from losing anymore customers. It also plans to introduce its BlackBerry 10 smartphones in late 2012 as well as new software called Mobile Fusion, which allows "core enterprise customers" to manage the company's competitors' devices.

RIM was also hit hard last October when BlackBerry customers around the world experienced a service blackout. Customers from the U.S., Canada, South America, Europe, the Middle East, India, and Africa had problems with messaging and browsing for four days, which can be detrimental in a workplace.

RIM is clearly beginning to feel the pressure, as RIM shares fell 4.3 percent to $13.20 on Monday afternoon. Since February 2011, RIM has lost 80 percent of its value because of its unimpressive product launches and bleak earnings as well as reduced U.S. market share.

Source: Reuters



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By darkpuppet on 3/6/2012 4:13:34 PM , Rating: 2
I've been telling people that RIM needed to move to Android 2 years ago...

It became obvious that they lost touch with hardware, and moving to a more global platform rather than trying to revive something they let languish for too many years.

At this point, I can still hope that RIM would move to Android and port their tools (which they've been doing) to the other platforms. However, it may be too little too late.

The problem is their ex-CEOs and the current CEO (who is exactly like the old ones) can't seem to move quickly enough... or see the impending end.

It'll take an apple-sized miracle for them to stay afloat. There somes a point in the attrition rate of a company's worth where they'll never have capital to recover and I believe that time has passed.


"Paying an extra $500 for a computer in this environment -- same piece of hardware -- paying $500 more to get a logo on it? I think that's a more challenging proposition for the average person than it used to be." -- Steve Ballmer














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