Print 16 comment(s) - last by AkumaX.. on May 27 at 1:05 PM

Western Digital desktop product owners can get discounts on newer drives

Word on the street is that Western Digital Corporation, a leading manufacturer of desktop and enterprise storage devices, has been offering a "trade-in" program for owners of older Western Digital desktop drives.

A poster on the forums gives some details on Western Digital's Customer Loyalty Program including pricing on the models you can receive discounts for and our contact over at Western Digital has confirmed this program with the following details:
WD Customer Loyalty Program
WD’s Customer Loyalty Program offers customers the opportunity to upgrade their current WD hard drive to a larger drive. Under the program, a customer may purchase a new drive with the full manufacturer warranty at a discounted price.

Customers who participate in the WD Customer Loyalty Program are not required to return the old product and also benefit by the ability to upgrade to WD's latest technology. Customers may also take advantage of WD’s extended warranty when purchasing product through the program.

To participate in the program, a customer must simply provide one valid product serial number for each upgrade product purchased. These serial numbers will then be void of warranty.

Customers will receive a discounted price on a new WD hard drive. Pricing varies and is dependant on a variety of factors, such as capacity and model, among others.

Products may be upgraded to products within like technology. For example, only customers upgrading external products may upgrade to another external product. Customers with internal hard drives may not upgrade to external products.

Pricing and availability are subject to change.

For more information, please contact WD’s Customer Service Department at 1-800-275-4932.
The poster also reveals some pricing information which, from Western Digital's response above, is subject to change and may not be the current pricing. As the details state, the owner of the drive does not need to ship their current drive to Western Digital but they do have to provide their drives' serial numbers to be eligible for the discounted prices listed below.

After doing a quick search on the Internet we found a few other forum posts with detailed information regarding the particular models Western Digital was offering discounts for. Searches on price engines found that these prices are similar to those of certain online retailers, before shipping and tax of course.

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Is it just me or...
By mcphailvdoulton on 5/26/2006 7:50:36 AM , Rating: 2
did anyone else notice this last line:
To participate in the program, a customer must simply provide one valid product serial number for each upgrade product purchased. These serial numbers will then be void of warranty .

So... you keep your old WD drive, get a bit off the price of a new one, and your old WD drive's warranty goes poof. or did i misinterpret that?

RE: Is it just me or...
By hans007 on 5/26/2006 7:58:21 AM , Rating: 2
apparently so, though if the drive is like 2-3 years old and out of warranty that wouldnt be too bad.

RE: Is it just me or...
By hans007 on 5/26/2006 8:01:12 AM , Rating: 2
it also looks like they are offering mostly older drives.

so you can get like first gen sata drives and such. the 320 gb sata for $89 isnt too bad if you have like a random old WD drive laying around.

Discount from MSRP = Lame.
By xKelemvor on 5/26/2006 9:07:17 AM , Rating: 2
Still cheaper to get them with a nice sale and/or rebate at a website or local computer store.

Manufacturers only discount from their own prices which are far higher than you can find the drives for anyway.

Plus I would never buy another WD drive since they only have a 1 year warranty when you purchse them retail. Seagate has what, 5 years? That's the only company I use and I've never had a problem. My WD 160gig drive that died 15 months after I got it got replaced with a seagate and I never looked back.

RE: Discount from MSRP = Lame.
By phreaqe on 5/26/2006 9:23:24 AM , Rating: 2
actually according to the link in there it seems that they come with a 3 year warranty and the raptors with a 5 year warranty. so that is not to bad.

RE: Discount from MSRP = Lame.
By vingamm on 5/26/2006 11:21:51 AM , Rating: 2
My sentiments exactly.I checked price watch and for the most part the price difference is only $2-$10. Not a great big difference and most of the sites offer free shipping (3day). It is not worth the hassle and then you have to void your old warranty.....Nah!

By Kromis on 5/26/2006 2:12:21 AM , Rating: 2
Raptor, here I come!

RE: Rawr!
By The Sly Syl on 5/26/2006 2:14:56 AM , Rating: 2
That's exactly what I was wondering about.

Could I use this towards a new raptor? Cause my 74 gigs isn't going to last with new games being 5+ gigs on average. (My Valve folder alone is over 13 gigs right now, grumble grumble)

By tk109 on 5/26/2006 3:31:18 AM , Rating: 2
Nice I could go for an upgrade from my 36 gb raptors to some new 150's.

By mushi799 on 5/26/2006 3:36:41 AM , Rating: 2
Doesn't mean a thing if it is discounted from retail price.

read the last paragraph:

Searches on price engines found that these prices [are similar to those of certain online retailers], before shipping and tax of course.

So for people getting their hopes up, just buy ur HD off newegg right now, chances are the prices will be the same, maybe cheaper on newegg.

What they call the RFD effect...
By dmxlite on 5/26/2006 4:07:20 AM , Rating: 2
This isn't exactly new. If you searched their knowledgebase, this program is listed, however, to find out which drives are available and their pricing you have to call in. Before it was call in, but I think this is available in their online store now.

For pricing info, there is a post on the RFD forums, but they seem to be down at the moment. According to that thread, because it was made more visible to the public (abused?), WD had to increase the prices. It's still a bit cheaper than what the retail pricing is in Canada.

Not a good deal
By timmiser on 5/26/2006 5:38:23 AM , Rating: 2
These kinds of deals never end up being a good value. Always will end up cheaper just buying from Newegg or BB after rebate.

Perfect for me!
By gerf on 5/26/2006 7:32:46 AM , Rating: 2
I have an old 120 WD (2002) in my external hdd, and want to upgrade. The PATA 320 gigger looks decently priced (I don't like rebates)

By oldtimer11 on 5/26/2006 1:44:19 PM , Rating: 2
Here's the link to the post on Lots of good information there:

67 pages to read if you're up to it!

reminds me of ATI
By johnsonx on 5/27/2006 2:40:11 AM , Rating: 2
This reminds me of the ATI trade-up program. I checked into it a couple of times in past years, only to find that their Trade-Up price was still higher than what I could find easily online, and their selection of cards was quite limited.

Dead HDDs?
By AkumaX on 5/27/2006 1:05:01 PM , Rating: 2
So you're saying that my 4-5 old dead out of warranty WD hdds next to me (ranging from 4gb to 60gb) actually work with this deal? SCORE!!!!

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