Print 76 comment(s) - last by DougF.. on Feb 20 at 11:00 AM

FLA president said other factories in China are much worse, and that Apple's Foxconn plants are "first-class"

After The New York Times released a report on the poor treatment of Apple's suppliers' workers, weeks of Apple bashing ensued. But a new study from the Fair Labor Association (FLA) takes the opposite stance, saying that workers at factories like Foxconn are not being pushed to their limits -- they're just bored.

Auret van Heerden, president of the Fair Labor Association, is currently investigating the conditions of Apple's suppliers' factories in China after Apple recently volunteered for FLA inspection. Van Heerden recently visited one of Apple's main suppliers, Foxconn Technology Group, and found that the working conditions there were better than many other factories in China such as garment factories.

"The facilities are first-class; the physical conditions are way, way above average of the norm," said van Heerden. "I was very surprised when I walked onto the floor at Foxconn, how tranquil it is compared with a garment factory. So the problems are not the intensity and burnout and pressure-cooker environment you have in a garment factory. It's more a function of monotony, of boredom, of alienation perhaps."

Van Heerden explained that many of the workers come from distant rural areas away from their families, and are thrown into an industrial setting that they're not used to with people that they don't know. With this kind of boredom, alienation and homesickness, the young workers require emotional support, and the factories were not aware that this was the case. Van Heerden said that this emotional distress is what led to the suicides at Foxconn, not employees being overworked.

Van Heerden also sided with Apple in the respect that the company decided to join the FLA, which subjects the company to intense monitoring.

"Apple didn't need to join the FLA," said van Heerden. "The FLA system is very tough. It involves unannounced visits, complete access, public reporting. If Apple wanted to take the easy way out, there were a whole host of options available to them. The fact that they joined the FLA shows they were really serious about raising their game."

Last month, The New York Times published a report detailing the harsh conditions that Apple's suppliers' workers must endure. The article listed problems like long hours, exhaustion, lengthy overtime, unsafe working environments (a collection of aluminum dust from polishing iPad cases led to two explosions in two separate Foxconn plants due to poor ventilation), underage employment and crowded living conditions as some of the violations to Apple's supplier code of conduct. Despite violations to this code, which have been brought to Apple's attention repeatedly on an annual basis since 2007, The New York Times wondered why Apple wasn't doing anything to improve it.

Apple CEO Tim Cook fired back about the claims that Apple doesn't care about its supplier's employees overseas. He sent an email to Apple employees stating that the company cares about each and every worker, and that he was outraged by the accusations which stated otherwise.

"As a company and as individuals, we are defined by our values," said Cook. "Unfortunately some people are questioning Apple’s values today, and I’d like to address this with you directly. We care about every worker in our worldwide supply chain. Any accident is deeply troubling, and any issue with working conditions is cause for concern. Any suggestion that we don’t care is patently false and offensive to us. As you know better than anyone, accusations like these are contrary to our values. It’s not who we are."

About 30 FLA employees will be spending the next three weeks at Chinese Foxconn factories in Shenzhen and Chengdu to interview 35,000 workers. Each Apple Foxconn worker will be given iPads to complete a survey, which asks them the following series of questions: how were they hired, were they paid a fee, what are the conditions of their dorms/food, were their complaints acted upon, what is their emotional well being, and were they offered/did they sign any contracts and did they understand them.

After collecting this information, the FLA will create a full report of their findings. The report will be available in early March 2012.

Foxconn will not be the only supplier investigated by the FLA. Asian suppliers like Quanta Computer Inc., Wintek Corp. and Pegatron Corp. will be placed under the microscope as well at a later date.

Sources: Reuters, CNET

Comments     Threshold

This article is over a month old, voting and posting comments is disabled

Now for Wider Spotlight?
By ltcommanderdata on 2/16/2012 12:16:01 PM , Rating: -1
Given Apple is the biggest tech company and the most profitable it made sense to put the labour spotlight on them first. Now that Apple is making steps forward in terms of improving conditions and transparency, isn't it time for the media to widen the spotlight to other companies?

For example, Chinese labour analysts have called out HP, Dell, and Nokia as having worse labour conditions than Apple. I remember reading about a Foxconn factory making Microsoft XBoxes where workers needed to threaten mass suicide to get attention to their issues. The industry as a whole needs to move forward on improved labour practices.

RE: Now for Wider Spotlight?
By Tony Swash on 2/16/12, Rating: 0
RE: Now for Wider Spotlight?
By Jamundo on 2/17/2012 12:19:36 AM , Rating: 2
Hmmm... I don't think that's right. I suppose if you consider "attacking" Apple as saying that you think Apple should try harder then your definition could be true. However, I hardly think that someone wanting Apple to put more pressure on Foxconn to treat their workers correctly is attacking them. I'm just a little doubtful of this report as it's not just the New York times who have mentioned the deplorable working conditions at Foxconn. I can't recall the man's name but I think he's well known for doing monologues. He was a large Apple fan and even he found the conditions horrendous. Probably easy to google up but I'm too tired right now.

By TakinYourPoints on 2/16/2012 8:10:12 PM , Rating: 2
I remember reading about a Foxconn factory making Microsoft XBoxes where workers needed to threaten mass suicide to get attention to their issues. The industry as a whole needs to move forward on improved labour practices.

Here are some articles:

Similar articles ran in 2010:

The first set was a very recent story that circulated in major news outlets, and it wasn't reported by certain tech sites with an obvious agenda.

"A lot of people pay zero for the cellphone ... That's what it's worth." -- Apple Chief Operating Officer Timothy Cook

Copyright 2016 DailyTech LLC. - RSS Feed | Advertise | About Us | Ethics | FAQ | Terms, Conditions & Privacy Information | Kristopher Kubicki