AT&T Throttling Unlimited Data Users After Only 1-2 GB
February 15, 2012 9:35 AM
comment(s) - last by
Customers are outraged, saying AT&T is just trying to get them to use tiered data plans
Unlimited data plans seem to be a thing of the past for most U.S. carriers. Verizon, AT&T and T-Mobile all
axed their unlimited data options
over the last year, but users who had unlimited data before the plans were cut could typically continue to do so -- except the experience hasn't been so great for AT&T customers.
AT&T currently does not offer unlimited data plans for subscribers. Instead, it switched to
tiered data plans
where a certain amount of data was allotted to customers for a set price, unless they go over that amount, which leads to extra monthly fees.
In 2011, AT&T announced that it was planning to throttle unlimited smartphone users come October 2011. This would only affect the top 5 percent of heavy data users, where their data speeds would be reduced significantly once reaching a certain point.
AT&T never revealed when speeds would slow down for these users, but made sure to notify them via SMS that they were approaching that point. The problem was, unlimited users were noticing that they were reaching this point after only about 2 GB of data used. In some instances, users even received these notices at only 1.6 GB of data used.
"They're coaxing you toward the tiered plan," said Gregory Tallman from Hopatcong, New Jersey, who has an unlimited plan from AT&T for his iPhone 4S. He received a warning from AT&T after only 1.5 GB of data used.
From October until the present, AT&T unlimited data customers have been jumping to forums and news outlets to complain about AT&T's over-the-top throttling. Customers feel they are getting ripped off, since the $30 tiered plan is currently offering 50 percent more data than AT&T's grandfathered unlimited plans.
The kicker is that throttling heavy users doesn't help improve the data network because they typically consume this data during off-peak hours, according to
AT&T announced that it was getting rid of unlimited data plans back in 2010.
T-Mobile followed suit
in May 2011, and
Verizon Wireless killed off its unlimited plans
in July 2011. Sprint is the only remaining provider of unlimited data plans, and insists
unlimited data is here to stay
While unlimited data continues to slowly die off, carriers like
and Verizon Wireless are currently working on offering shared and
family data plans instead
, where users can share one batch of data for various devices such as smartphones, tablets and USB modems for laptops.
But shared data efforts aren’t getting AT&T completely off the hook. Just last week, AT&T announced a crushing blow for users: the
smartphone upgrade fee
doubled from $18 to $36, effective February 12, 2012.
Channel 9 News
This article is over a month old, voting and posting comments is disabled
What a scam....
2/15/2012 6:44:03 PM
I want to know exactly what constitutes a heavy user. How do Att and others calculate this %5? I stream Pandora every day, easily using 1 to 2 gigs per day on that alone. Pandora or other music streaming apps seem to be pretty popular. It would seem that the majority of customers would fall into that "%5". Didn't we all buy these expensive smart phones to use these apps, to stay connected, to use data? If I were restricted to 5 gig per month I would rather switch to a feature phone with no data. Then my phone would become a WIFI only mini tablet.I would have to pay for and use home WIFI either way. Sprint may be slow, (I cannot even get 4g on my Evo in Denver anymore) but Unlimited is Unlimited.
"Paying an extra $500 for a computer in this environment -- same piece of hardware -- paying $500 more to get a logo on it? I think that's a more challenging proposition for the average person than it used to be." -- Steve Ballmer
AT&T Readying Systems for Shared Data Plans
February 13, 2012, 10:28 AM
AT&T Doubles Smartphone Upgrade Fee to $36 After Disastrous Q4
February 11, 2012, 5:31 AM
Quick Note: AT&T to Offer New Data Plans Starting Jan. 22
January 18, 2012, 8:21 PM
Verizon to Offer Family Data Plans Next Year
December 7, 2011, 4:31 PM
Sprint: Unlimited Data Here to Stay
September 27, 2011, 9:43 AM
Microsoft Waives Windows Phone OS Licensing Fees for Two Hardware Makers in India
March 13, 2014, 1:07 PM
Huawei Says Windows Phone is "Low Priority", Relegates It to Dual OS
March 13, 2014, 11:21 AM
$1,200 Nikon 1 V3 Mirrorless Camera Offers 120fps Slow Motion Capture
March 13, 2014, 9:04 AM
Surface 2 LTE Tipped for AT&T, Power Cover Available for Pre-order
March 12, 2014, 9:15 AM
HTC One Leaks: LED Smart Cover, Carrier Models, Google Play Ed.
March 11, 2014, 5:30 PM
New HTC One Camera Details Revealed via Leaked Ad
March 11, 2014, 9:20 AM
Most Popular Articles
Bitcoin King Pt. II: Mt. Gox's Dictator Karpelès Proves Tragically Flawed
March 7, 2014, 1:12 PM
Windows 8.1 Update 1 Leaked Early
March 7, 2014, 9:30 AM
Hack Reveals Fallen Bitcoin CEO's Posh Tokyo Penthouse
March 10, 2014, 4:28 PM
Vine Users No Longer Allowed to Post Pornographic Videos
March 7, 2014, 1:47 PM
Staples Closing 225 Stores Across North America
March 7, 2014, 1:24 PM
Latest Blog Posts
Tesla vs. BMW: Who Has the Safer EV?
Feb 1, 2014, 2:56 PM
Justice Leaks Details of Next HTC One Two Flagship Phone
Dec 5, 2013, 4:04 PM
Global Cyber Espionage Concerns Reveal Growing Cyber Armies
Nov 29, 2013, 11:04 AM
Is The Period Becoming an Expression of Anger?
Nov 26, 2013, 2:02 PM
NSA and Congress -- You Will Never Kill the Constitution, It's an Idea
Nov 10, 2013, 2:00 PM
More Blog Posts
Copyright 2014 DailyTech LLC. -
Terms, Conditions & Privacy Information