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GM is looking to pull in all 8,000 Volts off the road as well as the 4,400 for sale

General Motors (GM) is launching a customer service campaign, which is similar to a recall, on 8,000 Chevrolet Volts running on U.S. roads in an effort to address possible battery fire issues.

In May 2011, Chevrolet's plug-in hybrid electric vehicle (EV), the Volt, caught fire three weeks after a side-impact crash test conducted by the National Highway Traffic Safety Administration (NHTSA). The Volt was parked in a NHTSA testing facility in Wisconsin. The fire provoked an investigation into the safety of lithium batteries.

Later in November 2011, NHTSA conducted three more side-impact crash tests on three separate Volts. Two out of three ended up sparking or catching fire while the third remained normal.

GM took action right away, saying it will make any changes necessary to keep drivers safe. The automaker even offered loaner vehicles to Volt drivers that didn't feel safe in their vehicles, and said it'd buy Volts back from owners that requested to sell.

Now, GM is advising Volt owners to bring their EVs to the dealerships for a customer service campaign, which is like a recall but without the bad publicity attached. There are currently 8,000 Volts on U.S. roads and another 4,400 in showrooms for sale.

Dealers will address the battery issues by adding steel to the plate that protects the EV's T-shaped, 400-pound battery. This will prevent penetration into the battery in case of an auto accident, which will ultimately stop coolant from leaking. It will also evenly distribute the force of a crash.

NHTSA already tested Volts with the new added steel around the battery in December, and found that it was the right fix for the problem. However, it will continue to monitor the car for another week to make sure that it doesn't catch fire later on like the Volt back in May managed to do.

"The preliminary results of the crash test indicate the remedy proposed by General Motors today should address the issue," said NHTSA.

"We have tested the Volt's battery systems through [the equivalent of] 25 years of operation," said Mary Barra, GM's vice president for global product development. "We're taking these steps to provide peace of mind to our customers."

Sources: InsideBayArea, CNN

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RE: Volt Outsells the Prius
By Reclaimer77 on 1/6/2012 9:47:52 AM , Rating: 2
This is really ironic. If someone linked a Fox article being negative about the Volt, it would be rated down and people would start up the "FAUX" wagon.

RE: Volt Outsells the Prius
By nolisi on 1/6/2012 11:50:30 AM , Rating: 1
Fox starts up that particular wagon every time they report the news.

RE: Volt Outsells the Prius
By ClownPuncher on 1/6/2012 1:26:49 PM , Rating: 2
Shush up and go download the Mao Headroom picture I made you.

RE: Volt Outsells the Prius
By Reclaimer77 on 1/6/2012 1:31:13 PM , Rating: 1
HAHAHA dude I didn't see you post that, sorry.

I literally just spewed my tea on my keyboard when I clicked on that pic lmao. Oh god it's so funny!! It's awesome man, you did a great job.

RE: Volt Outsells the Prius
By The Raven on 1/6/2012 3:21:26 PM , Rating: 2
I had to stalk through his archives for that...
+6 LMAO!

For everyone else who doesn't want to be accused of stalking...

RE: Volt Outsells the Prius
By ClownPuncher on 1/6/2012 6:22:07 PM , Rating: 2
Stalking is just another word for "free publicity".

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