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Customers can avoid the fee if they setup AutoPay or use ACH payments

If it isn't the banks trying to nickel and dime consumers, there's always some other industry that’s willing to step up to plate and milk customers for a few extra dollars every month. Today, we learn that the largest wireless carrier in the United States, Verizon Wireless, is going to start implementing a $2 convenience fee on payments made over the phone and even online.
Customers who pay by electronic check (ACH) and those that enroll in AutoPay using any payment method won't have to worry about the fee. However, if you are one of the old school folks that like to pay by phone or if you for some reason like paying your bills online every month without the use of AutoPay, be prepared to fork over some extra cash.
News of the convenience fee comes shortly after Verizon experienced three of data outages across the United States in December alone.

[Source: Droid Life]

Source: Droid Life

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make a stand
By darckhart on 12/29/2011 12:50:04 PM , Rating: 2
I've always found these "convenience fees" to be ridiculous. Although that is one thing I love about American companies: Don't want to foot the costs of doing business? No problem! Pass it all directly to the customer!

While I'm not a Verizon customer, I will definitely support any sort of community-based movement against this. We all know it takes just one to establish precedence for the rest to follow suit. Make a stand now! Otherwise I'm certain we'll eventually be "convenience fee'd" over and over and over and over by EVERY service we subscribe to...

"If they're going to pirate somebody, we want it to be us rather than somebody else." -- Microsoft Business Group President Jeff Raikes
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