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Print 68 comment(s) - last by tecknurd.. on Dec 21 at 2:40 AM

Some desktop and notebook barebones drives will have their warranties slashed from 5 years to 1 year.

Last week, Western Digital revealed that it was cutting the warranty on its Caviar Blue/Green and Scorpio Blue drives from three years to two years. Now, it looks like Seagate just couldn't stand by and let Western Digital have all fun when it comes to cutting hard drive warranties.
 
The Register is reporting that Seagate is upping the ante by slashing some warranties from five years down to one year. Here are some of the "highlights" of the warranty cuts:
  • Constellation 2 and ES.2 drives: 5 years reduced to 3 years
  • Barracuda and Barracuda Green drives: 5 years reduced to 1 year
  • Barracuda XT: 5 years reduced to 3 years
  • Momentus 2.5-inch (5400 and 7200rpm): 5 years reduced to 1 year
  • Momentus XT: 5 years reduced to 3 years
The new warranty policy will go into effect on December 31, 2011. According to The Register, Seagate made this move "to be more consistent with those commonly applied throughout the consumer electronics and technology industries."
 
By aligning to current industry standards Seagate can continue to focus its investments on technology innovation and unique product features that drive value for our customers rather than holding long-term reserves for warranty returns."
 
If manufacturers and consumers ever had any doubts before about embracing solid state drive (SSD) technology, maybe now is the time to start making the shift to rid us all of spinning media.

Sources: The Register, PC World



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RE: Well that's that
By Sivar on 12/19/2011 11:17:36 AM , Rating: 2
Every time a hard drive article comes up, a ton of people which need to learn more about statistics declare that company XYZ makes unreliable drives (because they personally saw failures) and they switched to company ABC and haven't had a problem since.

I have access to actual numbers and can tell you that the first year failure rate between the "best" and "worst" company's drives differs by less than 1%. Usually, high failure rates are correlated more with a series of drives from some company, not that company's entire line of hard drives. Maxtor, for example, had a certain run of hard drives that had a higher than usual failure rate, a problem which played a part in them eventually selling the company.

Do you want to know the secret? The one factor which by far has the greatest effect on statistical hard drive failure?
It is...

...

Shipping.

I know. Kind of boring.

The more sorting centers your drive moves through, the more likely the drive is to fail. Specific sorting centers from a certain 3-letter carrier are particularly notorious (think: 8-foot drops onto a conveyor belt), though many such problems have been addressed.

To reduce change of hard drive failure:
- Buy from a company with a nearby distribution center (we have to assume shipping to the vendor is problem-free because we can't change it).
- Overnight/2-day deliveries reduce shipping center stops
- If a vendor doesn't pad the hell out of the shipping box, don't buy from that vendor again
- If you order many drives (4 or more), they typically arrive in specially designed hard drive shipping boxes which are designed to handle oops's in the shipping process.


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