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Print 68 comment(s) - last by tecknurd.. on Dec 21 at 2:40 AM

Some desktop and notebook barebones drives will have their warranties slashed from 5 years to 1 year.

Last week, Western Digital revealed that it was cutting the warranty on its Caviar Blue/Green and Scorpio Blue drives from three years to two years. Now, it looks like Seagate just couldn't stand by and let Western Digital have all fun when it comes to cutting hard drive warranties.
 
The Register is reporting that Seagate is upping the ante by slashing some warranties from five years down to one year. Here are some of the "highlights" of the warranty cuts:
  • Constellation 2 and ES.2 drives: 5 years reduced to 3 years
  • Barracuda and Barracuda Green drives: 5 years reduced to 1 year
  • Barracuda XT: 5 years reduced to 3 years
  • Momentus 2.5-inch (5400 and 7200rpm): 5 years reduced to 1 year
  • Momentus XT: 5 years reduced to 3 years
The new warranty policy will go into effect on December 31, 2011. According to The Register, Seagate made this move "to be more consistent with those commonly applied throughout the consumer electronics and technology industries."
 
By aligning to current industry standards Seagate can continue to focus its investments on technology innovation and unique product features that drive value for our customers rather than holding long-term reserves for warranty returns."
 
If manufacturers and consumers ever had any doubts before about embracing solid state drive (SSD) technology, maybe now is the time to start making the shift to rid us all of spinning media.

Sources: The Register, PC World



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Sine wave warranties
By Sivar on 12/19/2011 11:09:18 AM , Rating: 2
It wasn't long ago that Seagate led the industry in moving to 5-yr warranties on drives. As I recall it went something like:

- WD drops the standard warranty from 3 yrs to 1 yr. This is not because of falling reliability, but because of accounting. Having a million drives out there which can potentially die looks bad on the books.

- Maxtor and others follows WD's lead

- Seagate, whose business is mostly in OEM and not retail, boosts their warranties to 5 years. I thought this was a clever move: The longer warranty gives the (false) impression of greater reliability but doesn't cost Seagate much because it applies only to retail drives.

- The next period in the sine wave: WD, Maxtor reluctantly move back up to 3-yr (not 5-yr) warranties.

And now they are starting to drop once again as Seagate has more of a retail presence, particularly with portables.




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