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Print 68 comment(s) - last by tecknurd.. on Dec 21 at 2:40 AM

Some desktop and notebook barebones drives will have their warranties slashed from 5 years to 1 year.

Last week, Western Digital revealed that it was cutting the warranty on its Caviar Blue/Green and Scorpio Blue drives from three years to two years. Now, it looks like Seagate just couldn't stand by and let Western Digital have all fun when it comes to cutting hard drive warranties.
 
The Register is reporting that Seagate is upping the ante by slashing some warranties from five years down to one year. Here are some of the "highlights" of the warranty cuts:
  • Constellation 2 and ES.2 drives: 5 years reduced to 3 years
  • Barracuda and Barracuda Green drives: 5 years reduced to 1 year
  • Barracuda XT: 5 years reduced to 3 years
  • Momentus 2.5-inch (5400 and 7200rpm): 5 years reduced to 1 year
  • Momentus XT: 5 years reduced to 3 years
The new warranty policy will go into effect on December 31, 2011. According to The Register, Seagate made this move "to be more consistent with those commonly applied throughout the consumer electronics and technology industries."
 
By aligning to current industry standards Seagate can continue to focus its investments on technology innovation and unique product features that drive value for our customers rather than holding long-term reserves for warranty returns."
 
If manufacturers and consumers ever had any doubts before about embracing solid state drive (SSD) technology, maybe now is the time to start making the shift to rid us all of spinning media.

Sources: The Register, PC World



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RE: Well that's that
By jonmcc33 on 12/19/2011 10:00:56 AM , Rating: 2
Samsung sold their HDD division to Seagate.

http://www.engadget.com/2011/04/19/samsung-sells-h...

I'm a Samsung owner as well but soon no more. It's just two monsters now: Western Digital and Seagate. Given Seagate's history of drive failures.

http://www.theregister.co.uk/2009/01/16/barracuda_...


RE: Well that's that
By mcnabney on 12/19/2011 12:13:48 PM , Rating: 2
That was a (now legendary) firmware debacle. I have a dozen of those 1.5TB drives. Only one of those ever failed (replaced when SMART detected an issue) with no data loss. The replacement has been fine. Yes, I know that is anecdotal evidence based upon a very small sample size.

HOWEVER, cutting a warranty means the company isn't standing behind their product. If the quality was good they could use a long warranty as a marketing tool. All these announcments mean is that the INDUSTRY is colluding to screw their consumers. Not really any different than price-fixing.


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