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Print 68 comment(s) - last by tecknurd.. on Dec 21 at 2:40 AM

Some desktop and notebook barebones drives will have their warranties slashed from 5 years to 1 year.

Last week, Western Digital revealed that it was cutting the warranty on its Caviar Blue/Green and Scorpio Blue drives from three years to two years. Now, it looks like Seagate just couldn't stand by and let Western Digital have all fun when it comes to cutting hard drive warranties.
 
The Register is reporting that Seagate is upping the ante by slashing some warranties from five years down to one year. Here are some of the "highlights" of the warranty cuts:
  • Constellation 2 and ES.2 drives: 5 years reduced to 3 years
  • Barracuda and Barracuda Green drives: 5 years reduced to 1 year
  • Barracuda XT: 5 years reduced to 3 years
  • Momentus 2.5-inch (5400 and 7200rpm): 5 years reduced to 1 year
  • Momentus XT: 5 years reduced to 3 years
The new warranty policy will go into effect on December 31, 2011. According to The Register, Seagate made this move "to be more consistent with those commonly applied throughout the consumer electronics and technology industries."
 
By aligning to current industry standards Seagate can continue to focus its investments on technology innovation and unique product features that drive value for our customers rather than holding long-term reserves for warranty returns."
 
If manufacturers and consumers ever had any doubts before about embracing solid state drive (SSD) technology, maybe now is the time to start making the shift to rid us all of spinning media.

Sources: The Register, PC World



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Collusion?
By ballist1x on 12/19/2011 9:54:16 AM , Rating: 2
Odd that both majopr players make this announcement having 'independently' come to the same decision within 30 days or so of each other?

Im not convinced that one did not know of the others plan and simply collude to offer the same limited terms. For instance one isnt offering better base warranty than another as a point of product differentiation.

Its called, 'Implicit Collusion'

Conscious Parallel Actions: With this form of implicit collusion each firm raises its price knowing others in the industry will do the same. Each firm knows that this action will be beneficial to all firms in the industry. And each firm knows that every other firm knows that this action will be beneficial to all firms in the industry. Contact among the firms is not needed. An agreement is not needed. Each knows what to do.




RE: Collusion?
By Taft12 on 12/19/2011 12:42:16 PM , Rating: 2
It's not quite the same decision, at least WD is giving consumers 2 years and not just 1.

I'm sure both found that it was too costly to offer 3 year warranties with margins as tiny as they are.


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