Print 68 comment(s) - last by tecknurd.. on Dec 21 at 2:40 AM

Some desktop and notebook barebones drives will have their warranties slashed from 5 years to 1 year.

Last week, Western Digital revealed that it was cutting the warranty on its Caviar Blue/Green and Scorpio Blue drives from three years to two years. Now, it looks like Seagate just couldn't stand by and let Western Digital have all fun when it comes to cutting hard drive warranties.
The Register is reporting that Seagate is upping the ante by slashing some warranties from five years down to one year. Here are some of the "highlights" of the warranty cuts:
  • Constellation 2 and ES.2 drives: 5 years reduced to 3 years
  • Barracuda and Barracuda Green drives: 5 years reduced to 1 year
  • Barracuda XT: 5 years reduced to 3 years
  • Momentus 2.5-inch (5400 and 7200rpm): 5 years reduced to 1 year
  • Momentus XT: 5 years reduced to 3 years
The new warranty policy will go into effect on December 31, 2011. According to The Register, Seagate made this move "to be more consistent with those commonly applied throughout the consumer electronics and technology industries."
By aligning to current industry standards Seagate can continue to focus its investments on technology innovation and unique product features that drive value for our customers rather than holding long-term reserves for warranty returns."
If manufacturers and consumers ever had any doubts before about embracing solid state drive (SSD) technology, maybe now is the time to start making the shift to rid us all of spinning media.

Sources: The Register, PC World

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RE: Well that's that
By 3DoubleD on 12/18/2011 4:28:09 PM , Rating: 2
I only have 1 Samsung 1.5 TB drive, but my experience has been the same. No problems, but slower performance all around. Not a huge deal for me though, as the max performance I expect from my server is ~50MB/s sequential read/write anyway.

Samsung had a really terrible 2 TB model last year though. It had awful gradual data corruption issues, which, in my opinion, is the worst kind of data loss. If the drive is going to die, I'd rather it be sudden, so I can just rebuild the disk and move on. Parity protection does nothing for slow data corruption (backup, backup, backup). I guess WD is certainly good when you look at it from this perspective, haha.

RE: Well that's that
By MadMan007 on 12/18/2011 8:16:28 PM , Rating: 2
Are you talking about the model that had an updated firmware released?

RE: Well that's that
By Mitch101 on 12/18/2011 9:13:13 PM , Rating: 2
Im thinking the same and if I recall that was related to only those with AMD 880 chipset. It didnt lose data but had a pausing issue. You could flash the bios and continue. You didnt have to move out your data from the drive but recommended to backup before any bios flash.

RE: Well that's that
By Azsen on 12/18/2011 9:26:53 PM , Rating: 2
Ah I had one one (Intel chipset) and it was definitely not related to just that AMD chipset. It also affected their external USB drive lineup with the same drive inside. Would click randomly and slow down for up to a minute at a time while it 'searched' for something or whatever the hell it was doing. RMAd that piece of junk and sold the replacement on auction.

RE: Well that's that
By Mitch101 on 12/18/2011 9:43:34 PM , Rating: 2
Wow Ive never heard a Samsung drive do the click of death. Seagate yes. Western Digital 750 green in a thermaltake dual external slot like the little drummer boy.

RE: Well that's that
By Mitch101 on 12/18/2011 9:47:04 PM , Rating: 2
Ill throw a bone to Seagate drives in IOMEGA enclosures and probably a lot more 2.5" externals the drive is fine but the controller in the IOMEGA external enclosures goes bad often. IOMEGA has short warranties pull the drive youve nothing to lose and youll find the drive is good.

RE: Well that's that
By Cypherdude1 on 12/19/2011 1:29:25 PM , Rating: 2
In March 2011, I bought a Seagate Barracuda 7200.12 1 TB retail box. I purposely bought the retail box in perfect, unopened, condition at Fry's. Because I picked out the box and went through the trouble of buying it at the store, not an OEM HDD through UPS delivery from Amazon, I expected the HDD to last for its rated MTBF:

The newest Seagate HDD's supposedly have an MTBF of 1,000,000 hours. Their HDD started failing in November 2011. I discovered Windows 7 Pro automatically polls the drive's S.M.A.R.T. stats every few minutes:

Every few minutes Win7Pro would pop up a window warning me the drive was about to fail. I installed SpeedFan 4.45 and discovered, indeed, the drive was failing. The HDD's "Reallocated Sector Count" was increasing every 5 minutes and had already gone beyond its acceptable threshold.

I sent the HDD to Seagate with its SeaTools code and already have its replacement. They sent me a bare drive through UPS, not even a retail boxed HDD.

So let's calculate Seagate's true M.T.B.F.:
8 months x 30 days/month x 12 hours/day = 2,880 hours MTBF :)

BTW, because of the tropical storm in Thailand, where most HDD's are made today, most HDD's now cost twice as much as they did in March.

RE: Well that's that
By kraeper on 12/19/2011 3:34:07 PM , Rating: 2
Bummer about your drive experience, but you know that you can't apply MTBF to a single drive, right? The 'M' is for large sample sizes, which includes variation on both ends of the spectrum.

RE: Well that's that
By Fallen Kell on 12/18/2011 10:24:32 PM , Rating: 2
Not sure you are better off or not. Professionally, I have had horrible experiences with Samsung 1TB and plus drives. Grant it, these drives would be sent out "in the field" to remote labs, but they would be sent in secured specially designed hard drive containers (Pelican cases). I havn't had a single Samsung last 1 year (shipping approx 2-3 times). This is out of 160 Samsung drives that were purchased, all failed within a year. All replacements failed within a year of having the replacement, at which time we didn't bother replacing with a third drive. The Western Digitals and Seagates held up much better (still have 1 or 2 failures every couple months, but that is to be expected with 250+ hard drives.

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