Print 68 comment(s) - last by tecknurd.. on Dec 21 at 2:40 AM

Some desktop and notebook barebones drives will have their warranties slashed from 5 years to 1 year.

Last week, Western Digital revealed that it was cutting the warranty on its Caviar Blue/Green and Scorpio Blue drives from three years to two years. Now, it looks like Seagate just couldn't stand by and let Western Digital have all fun when it comes to cutting hard drive warranties.
The Register is reporting that Seagate is upping the ante by slashing some warranties from five years down to one year. Here are some of the "highlights" of the warranty cuts:
  • Constellation 2 and ES.2 drives: 5 years reduced to 3 years
  • Barracuda and Barracuda Green drives: 5 years reduced to 1 year
  • Barracuda XT: 5 years reduced to 3 years
  • Momentus 2.5-inch (5400 and 7200rpm): 5 years reduced to 1 year
  • Momentus XT: 5 years reduced to 3 years
The new warranty policy will go into effect on December 31, 2011. According to The Register, Seagate made this move "to be more consistent with those commonly applied throughout the consumer electronics and technology industries."
By aligning to current industry standards Seagate can continue to focus its investments on technology innovation and unique product features that drive value for our customers rather than holding long-term reserves for warranty returns."
If manufacturers and consumers ever had any doubts before about embracing solid state drive (SSD) technology, maybe now is the time to start making the shift to rid us all of spinning media.

Sources: The Register, PC World

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Who buys the most drives?
By croc on 12/18/2011 4:26:46 PM , Rating: 2
I mean, do businesses buy the most drives? If so, what types of businesses? Data centers? Large (exxon/mobil sized) businesses? Medium businesses? Small businesses? Mom-and-pop businesses? Or consumers? And what will the backlash be to the drive manufacturers from these various groups? I mean, some large businesses are still running Win XP. They are very risk-adverse when it comes to change, and can be quite litigious when external change affects their perceived bottom line.

RE: Who buys the most drives?
By Taft12 on 12/18/2011 9:47:30 PM , Rating: 2
For desktops and laptops, most of the drives out there in the world are in OEM systems built by the likes of Dell, HP, Acer, Apple, etc. On the consumer side, these almost all have only 1 year of warranty anyway, so this change does indeed "bring them in line with the industry".

However, for business-class machines, warranties are at least 3 years, and for the Momentus and Barracuda lines, this is going to put Dell and HP in some trouble (unless their warranty coverage isn't the same as what you and I get, which wouldn't surprise me).

The Constellation warranty going down to 3 years is a huge sacrifice though, Western Digital RE is an automatic choice for all servers now.

"You can bet that Sony built a long-term business plan about being successful in Japan and that business plan is crumbling." -- Peter Moore, 24 hours before his Microsoft resignation

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