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Print 68 comment(s) - last by tecknurd.. on Dec 21 at 2:40 AM

Some desktop and notebook barebones drives will have their warranties slashed from 5 years to 1 year.

Last week, Western Digital revealed that it was cutting the warranty on its Caviar Blue/Green and Scorpio Blue drives from three years to two years. Now, it looks like Seagate just couldn't stand by and let Western Digital have all fun when it comes to cutting hard drive warranties.
 
The Register is reporting that Seagate is upping the ante by slashing some warranties from five years down to one year. Here are some of the "highlights" of the warranty cuts:
  • Constellation 2 and ES.2 drives: 5 years reduced to 3 years
  • Barracuda and Barracuda Green drives: 5 years reduced to 1 year
  • Barracuda XT: 5 years reduced to 3 years
  • Momentus 2.5-inch (5400 and 7200rpm): 5 years reduced to 1 year
  • Momentus XT: 5 years reduced to 3 years
The new warranty policy will go into effect on December 31, 2011. According to The Register, Seagate made this move "to be more consistent with those commonly applied throughout the consumer electronics and technology industries."
 
By aligning to current industry standards Seagate can continue to focus its investments on technology innovation and unique product features that drive value for our customers rather than holding long-term reserves for warranty returns."
 
If manufacturers and consumers ever had any doubts before about embracing solid state drive (SSD) technology, maybe now is the time to start making the shift to rid us all of spinning media.

Sources: The Register, PC World



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RE: Reliability after floods
By phantom505 on 12/18/2011 1:07:18 PM , Rating: 3
I think this has more to do with their admission that HDDs will become rarer and harder to replace cost wise in 3-5 years so they have to preemptively dump the warranty.

They don't want to be on the hook to repair or replace legacy equipment


RE: Reliability after floods
By kamel5547 on 12/18/2011 1:31:58 PM , Rating: 5
Personally I jsut see it as a profit boosting move. No one is going to have much choice as far as hard drive purchases for the coming year, why not simply shorten the warranty and ensure greater profits down the road.

I strongly doubt we will see HDD's disapear in the next 3-5 years. It is simply unlikely that prices on SSD's will be competitive for storing large amounts of data. Sure I expect the share off SSD's will rise but not much beyond that.


RE: Reliability after floods
By SPOOFE on 12/18/2011 2:57:16 PM , Rating: 2
quote:
I strongly doubt we will see HDD's disapear in the next 3-5 years.

Not "HDD's"; "today's HDD's", in other words, perhaps they're expecting more churn and turnover in the market such that products on shelves today are more and more likely to be replaced by new HDD models in that time.


RE: Reliability after floods
By a5cent on 12/18/2011 3:50:56 PM , Rating: 2
One issue that hasn't been raised are the ever increasing platter densities and the reliability issues resulting from them. Capacity and performance are always considered, but the majority of consumers don't realize reliability may also be an issue. From the manufacturers perspective reliability doesn't sell, so engineering efforts are focused elsewhere. This move protects the manufacturers bottom line while still allowing them to sell us what we are asking for (big, fast, junk).


RE: Reliability after floods
By woofersus on 12/18/2011 3:35:43 PM , Rating: 2
WD Black series drives still have 5yr warranties, don't they? The 5yr warranties have definitely influenced my buying decisions before, and will probably continue to do so.


RE: Reliability after floods
By Natch on 12/19/2011 8:21:36 AM , Rating: 2
So far as I remember, yes, they kept the Black drives @ 5 years. When Blue and Green drives were sitting at 3 year warranty periods, it only made sense to buy Black for the faster speeds.....but now, it seems, the warranty will also be a good deciding factor.

I'm not 100% certain, but I believe you can still put a Square Trade warranty on a hard drive (I know I have for external hard drives I've purchased). Doesn't help to replace lost data, but it would probably be worth the price of the warranty, just to replace the drive.


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