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  (Source: cnet.com)
Users' laundry list of complaints about the new tablet has Amazon working on software improvements

Amazon's first dip into the tablet arena, the Kindle Fire, was a long-awaited competitor that had many buzzing before its November release. But now that the Fire has been on the market for nearly a month, reviews from users are rolling in and it looks as if the Fire's flame that drove its initial success is burning out.

The Kindle Fire, which was released November 15, 2011, features a 7-inch multi-touch display, a 1 GHz Texas Instruments OMAP 4 dual-core processor, 512 MB memory, 8 GB storage capacity, 802.11n Wi-Fi connectivity, Amazon's own unique version of the Android operating system and a $199 price point.

Many saw the $199 price as a true advantage over other tablets currently on the market, such as the $499 iPad 2. But users are finding that you truly get what you pay for.

So what are the chief complaints exactly? Apparently there's quite a list: the off switch is easy to hit by accident; Web pages take their time loading; the touch screen is not very responsive; there is no external volume control, and others can easily see what you have been doing on the Fire since you cannot edit your history.

According to The New York Times, one-third of 4,500 Fire reviewers have given the device three stars or fewer out of five. Since November 18, five-star reviews have fallen from 50 percent to 47 percent while 13 percent have the device just one star.

"I have spent thousands on your outstanding site," said one review aimed at Amazon CEO Jeff Bezos. "I own and love the original Kindle. When asked about why I would buy a Fire when I had an iPad, I said that half of me wanted to just support your effort and that I believed Amazon just did things right."

However, the customer later said he'd recommend an iPad 2 over the Fire.

In response to all of the negativity, Amazon is planning to release an over-the-air update to Kindle Fire in less than two weeks. The update will address the privacy complaint by allowing users to edit their recent activity on the tablet, and will boost performance and multi-touch navigation.

While the update will address some important software issues, some are already awaiting the successor of the Kindle Fire tablet in hopes of some hardware changes such as external volume controls, a camera, and maybe even a larger screen, since most Web pages are better suited for 10-inch tablet displays.

Sources: The New York Times, The Washington Post



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Another pleased owner here
By MZperX on 12/12/2011 1:32:00 PM , Rating: 2
ad it not been for this article I'd have never known there were issues with the Kindle Fire (KF). Ours gets constant daily use. I practically have to pry it from my kids hands, and my wife (who is absolutely not a techie) also uses it for her recipes, books, calendar, FB, etc.

It does everything we need and does it well. Media streaming is fast and enjoyable. If I had to nit-pick, I'd say I ran into non-responsiveness of the touch screen every now and then (i.e. having to tap a button more than once to effect the command), but then again it could be just me. For the price it is an excellent device, a no brainer really. It's not a iPad, no one in their right mind ever claimed it would be. It is mainly a media consumption, entertainment, web, device that has some utility applications (calculator, calendar, etc.). I look forward to any improvement but the KF is already a smashing hit in our house. In fact I'm seriously considering a second one just so I don't have to share with the kids...




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