Acer Sick of Being "Cheap" and "Unprofitable", Wants to be Like Apple
December 8, 2011 3:44 PM
comment(s) - last by
Company hopes that ultrabooks are the answer to its sales woes
Taiwan's Acer Inc. (
) is sick and tired of making "cheap" products. It lusts for the kind sleek designs that highly profitable American computermaker Apple, Inc. (
Acer CEO J.T. Wang was blunt when he remarked, "We will shift our strategy to improving profitability from pursuing market share blindly with cheap and unprofitable products."
The candid rhetoric is a sharp departure from that of company founder Stan Shih who in 2010 fielded such wild opinions as stating that Acer's products were so cheap they would put Dell, Inc. (
) and Hewlett-Packard Comp. (
out of business in 20 years
Apple was a "mutant virus"
that would go the way of "Betamax". At the time Acer had just
stolen the number two spot
in global sales from Dell.
However, since then it's been all downhill for the firm. It began to post losses, its
CEO was forced to resign
, and suddenly "cheap" was perceived in a whole new light. Suddenly Acer began to
aspire to be more like Apple
-- a premium vendor with large margins.
In 2011, the situation has progressively deteriorated for Acer, despite its change in attitude. Tablet sales
passed netbook sales
-- Acer's traditional sales driver. Acer had prepared for this
launching an Android tablet
, but this first crack at the tablet market proved a relative flop, forcing it to
cut sales estimates almost in half
Recent estimates on global PC sales show Acer shedding nearly 20 percent of its U.S. and 10 percent of its global market share,
falling to fifth place in the U.S.
and fourth place globally in PC sales (excluding tablets).
Acer feels that by focusing on good battery life, a thin design, and light weight it will be able to return to sales success. The culmination of all those characteristics is "ultrabook" a class of PCs first introduced by
Apple's MacBook Air
luxury designs back in 2008. Officially
the term "ultrabook" comes from
chipmaker Intel Corp. (
) and has a strict set of hardware quality requirements for use.
Mr. Wang comments, "Selling more ultrabooks will also help improve our profit margins as they command higher prices."
Acer's first ultrabook, the
, went on sale on Oct. 10, 2011. The 13-inch design is remarkably similar in look to the MacBook Air, complete with a thin metal shell case. It's currently retailing for as low as
from Amazon.com, Inc. (
for the cheapest 13-inch MacBook Air.
If all goes according to plan, Acer hopes to halt the losses and grow 10 percent in 2012. But to do that, it argues, it must stop selling "cheap" junk.
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RE: Another Brand
12/9/2011 4:50:57 AM
Did you read your own article? It states the Acer lost out on points mainly due to "not being innovative enough" - they scored very high on customer satisfaction. All the PCs score lower than the Apples because #1 they're comparing $400 economical PC's to $1000 Mac (without factoring in relative value. They should compare a $400 Acer to a $500 refurbed iMac from 4 years ago and compare user experience) and #2 they seem to have a major hard on for Mac design.
Their only real complaint with Acer was tech support sucked and as a consumer you should expect that for the price you're paying. I know that if I buy a cheap computer and anything goes wrong, I'll more than likely just end up sending it back for a replacement.
"It looks like the iPhone 4 might be their Vista, and I'm okay with that." -- Microsoft COO Kevin Turner
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