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Print 54 comment(s) - last by Mint.. on Dec 9 at 1:43 PM

It's too early in the investigation to know if changes are needed

The Chevrolet Volt is the first and only extended range EV on the U.S. market today. The Volt has been in the spotlight recently after the NHTSA found that two of three vehicles caught fire after side impact testing. One of the vehicles that caught fire didn’t burst into flames until three weeks after the crash test. The other started sparking and smoking immediately after the test.

 
Understandably, GM is eager to get to the root of the problem with the Volt fires. GM's Mary Barra, VP of global product development for GM said, "I have engineers working shoulder-to-shoulder with the NHTSA engineers right now," said Mary Barra, vice president of global product development for GM. "We are looking to say, 'Are there some design changes that we can make — something more robust in this location or that location or this component?'"
 
However, the automaker does note that any changes would need to be rigorously tested both at GM and with outside sources.
 
GM also says that if the investigation determines that changes need to be made to the design of the battery packs, it will make those changes as quickly as possible. She also points out that there still isn't any indication of just how long the investigation into the fires will last.
 
GM's Mary Barra with a Chevrolet Cruze [Source: GM] 

GM is taking the concerns of the roughly 6,000 Volt owners in the U.S. seriously and has offered to loan Volt owners a different vehicle until the investigating is completed. GM has also noted that if a Volt owner wanted to sell their Volt back to GM, it would buy the car back. Originally, it sounded like all the Volt owner had to do was ask and GM would buy their car back. Some statements that Barra made make it sound as though a buyback isn't a given in each case. Barra said, "First, we're going to have a conversation and understand their specific concern."
 
She added, "But if, as we go through that process, we get to a point where we think it's the right thing to do for that customer to protect the customer's satisfaction and show that General Motors puts the customers first, then that's what we'll do."

Source: Detroit News



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RE: This car was complete fail...
By GuinnessKMF on 12/6/2011 1:14:40 PM , Rating: 2
You guys all seem to be missing the point, the specs are good enough for most people to tell if the car WON'T be good for them.

*IF* I looked at the specs and said that the car would be good for me, then I would want to drive it to see if the quality was what I expected.

I bet most people can tell you right now that they're next car they buy is NOT going to be an Aston Martin, and you're not going to respond to them with "but the quality is top notch, you need to drive one first".


RE: This car was complete fail...
By tng on 12/6/2011 1:22:05 PM , Rating: 2
quote:
You guys all seem to be missing the point, the specs are good enough for most people to tell if the car WON'T be good for them. *IF* I looked at the specs and said that the car would be good for me, then I would want to drive it to see if the quality was what I expected.
Thank You!

I think that they still will not understand though.


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