GM Says if Volt Needs Battery Changes it Will Make Them
December 5, 2011 12:22 PM
comment(s) - last by
It's too early in the investigation to know if changes are needed
The Chevrolet Volt is the first and only extended range EV on the U.S. market today. The Volt has been in the spotlight recently after the NHTSA found that
two of three vehicles
caught fire after side impact testing. One of the vehicles that caught fire didn’t burst into flames until three weeks after the crash test. The other started sparking and smoking immediately after the test.
Understandably, GM is eager to get to the root of the problem with the Volt fires. GM's Mary Barra, VP of global product development for GM said, "I have engineers working shoulder-to-shoulder with the NHTSA engineers right now," said Mary Barra, vice president of global product development for GM. "We are looking to say, 'Are there some design changes that we can make — something more robust in this location or that location or this component?'"
However, the automaker does note that any changes would need to be rigorously tested both at GM and with outside sources.
GM also says that if the investigation determines that changes need to be made to the design of the battery packs, it will make those changes as quickly as possible. She also points out that there still isn't any indication of just how long the investigation into the fires will last.
GM's Mary Barra with a Chevrolet Cruze [Source: GM]
GM is taking the concerns of the roughly 6,000 Volt owners in the U.S. seriously and has offered to
loan Volt owners
a different vehicle until the investigating is completed. GM has also noted that if a Volt owner wanted to
sell their Volt back
to GM, it would buy the car back. Originally, it sounded like all the Volt owner had to do was ask and GM would buy their car back. Some statements that Barra made make it sound as though a buyback isn't a given in each case. Barra said, "First, we're going to have a conversation and understand their specific concern."
She added, "But if, as we go through that process, we get to a point where we think it's the right thing to do for that customer to protect the customer's satisfaction and show that General Motors puts the customers first, then that's what we'll do."
This article is over a month old, voting and posting comments is disabled
RE: Running with their tale between their legs?
12/6/2011 4:34:28 AM
Who says we need convincing? Keep in mind that most Volt owners do not see this as an issue for the driver, and that they are the early adopters knowing that there might be issues.
On a Volt forum it seems most of the owners there do not find them afraid and are very unlikely to return the vehicle. I understand that its a biased sample but most people who purchase the Volt right now are still quite biased in their decision to purchase the Volt so it may not be far from the truth in terms of representative sample of the entire Volt owners.
156 Votes and only 2 are considering returning their vehicle.
"Mac OS X is like living in a farmhouse in the country with no locks, and Windows is living in a house with bars on the windows in the bad part of town." -- Charlie Miller
GM Will Buy Volts Back From Any Owner That Asks
December 2, 2011, 12:01 PM
GM Offers Loaner Vehicles For Scared Volt Owners
November 29, 2011, 11:20 AM
Chevrolet Volt Flunks Two Out of Three Crash Tests, Triggers Formal Investigation
November 28, 2011, 9:44 AM
Ford Expects Four-Cylinder Engines to Significantly Increase in Popularity
May 21, 2013, 8:56 AM
Toyota Wants to Increase Lithium-Ion Battery Production to 20,000/Year
May 20, 2013, 9:30 PM
Mercedes Aims for 45 MPG Highway on New E250 Bluetec 4Matic Diesel Sedan
May 20, 2013, 8:20 AM
Tesla to Issue More Stock, Pay Off Energy Loans with Proceeds
May 16, 2013, 1:58 PM
NC Becomes Latest State to Threaten Tesla's Direct Sales to Customers
May 14, 2013, 11:33 AM
Consumer Study Shows Buyers Are Embracing Fuel Sipping Vehicles
May 8, 2013, 11:09 AM
Most Popular Articles
High School Student Creates Storage Device that Can Charge in 20 Seconds
May 20, 2013, 6:51 AM
Google Announces "Pure" Galaxy Nexus S4 for $649, Android Updates
May 15, 2013, 1:42 PM
Seawater Cooling Saves Data Center Big Bucks, Energy, Despite Jellyfish Issues
May 17, 2013, 3:23 PM
U.S. Federal Traffic Board Wants to Make Drunk Driving Threshold Far Harsher
May 15, 2013, 11:32 AM
Newegg Legal Chief: "We don't Feed the Trolls"; Defeats Bell Lab Shell Comp.
May 17, 2013, 10:11 AM
Latest Blog Posts
Quick Note: Sony "Teases" PS4 Ahead of Xbox Reveal in New Video
May 20, 2013, 12:33 PM
Nokia Introduces Instagram-Like App of Its Own to Help Lumia Sales
May 20, 2013, 7:10 AM
Parents of Pre-Teen Drivers Commonly Practice Distracted Driving Says Study
May 9, 2013, 7:16 AM
Apple's iOS 7 Running Into Internal Delays Due to Massive Overhaul
May 1, 2013, 4:26 PM
Elon Musk Willing to Spend More Money on Widening of 405 Freeway
Apr 26, 2013, 7:28 PM
More Blog Posts
Copyright 2013 DailyTech LLC. -
Terms, Conditions & Privacy Information