GM Says if Volt Needs Battery Changes it Will Make Them
December 5, 2011 12:22 PM
comment(s) - last by
It's too early in the investigation to know if changes are needed
The Chevrolet Volt is the first and only extended range EV on the U.S. market today. The Volt has been in the spotlight recently after the NHTSA found that
two of three vehicles
caught fire after side impact testing. One of the vehicles that caught fire didn’t burst into flames until three weeks after the crash test. The other started sparking and smoking immediately after the test.
Understandably, GM is eager to get to the root of the problem with the Volt fires. GM's Mary Barra, VP of global product development for GM said, "I have engineers working shoulder-to-shoulder with the NHTSA engineers right now," said Mary Barra, vice president of global product development for GM. "We are looking to say, 'Are there some design changes that we can make — something more robust in this location or that location or this component?'"
However, the automaker does note that any changes would need to be rigorously tested both at GM and with outside sources.
GM also says that if the investigation determines that changes need to be made to the design of the battery packs, it will make those changes as quickly as possible. She also points out that there still isn't any indication of just how long the investigation into the fires will last.
GM's Mary Barra with a Chevrolet Cruze [Source: GM]
GM is taking the concerns of the roughly 6,000 Volt owners in the U.S. seriously and has offered to
loan Volt owners
a different vehicle until the investigating is completed. GM has also noted that if a Volt owner wanted to
sell their Volt back
to GM, it would buy the car back. Originally, it sounded like all the Volt owner had to do was ask and GM would buy their car back. Some statements that Barra made make it sound as though a buyback isn't a given in each case. Barra said, "First, we're going to have a conversation and understand their specific concern."
She added, "But if, as we go through that process, we get to a point where we think it's the right thing to do for that customer to protect the customer's satisfaction and show that General Motors puts the customers first, then that's what we'll do."
This article is over a month old, voting and posting comments is disabled
Running with their tale between their legs?
Dr of crap
Dr of crap
12/5/2011 12:49:43 PM
"First, we're going to have a conversation and understand their specific concern."
"And try and convince them not to sell back to us", should be added to the end of that statement.
They had better get the Cruze and other cars running at higher levels, since they won't be selling may more of these Volts!
Hey, maybe we can give them more money for this car that didn't pan out. You know they're to BIG to fail.
Where have I heard that before, and look what that got us.
RE: Running with their tale between their legs?
12/6/2011 4:34:28 AM
Who says we need convincing? Keep in mind that most Volt owners do not see this as an issue for the driver, and that they are the early adopters knowing that there might be issues.
On a Volt forum it seems most of the owners there do not find them afraid and are very unlikely to return the vehicle. I understand that its a biased sample but most people who purchase the Volt right now are still quite biased in their decision to purchase the Volt so it may not be far from the truth in terms of representative sample of the entire Volt owners.
156 Votes and only 2 are considering returning their vehicle.
"Death Is Very Likely The Single Best Invention Of Life" -- Steve Jobs
GM Will Buy Volts Back From Any Owner That Asks
December 2, 2011, 12:01 PM
GM Offers Loaner Vehicles For Scared Volt Owners
November 29, 2011, 11:20 AM
Chevrolet Volt Flunks Two Out of Three Crash Tests, Triggers Formal Investigation
November 28, 2011, 9:44 AM
Volvo’s Next Gen XC90 to Feature Turbo/Supercharged Engine with Plug-in Hybrid Tech
July 8, 2014, 10:50 AM
Report: Tesla’s “Entry Level” Electric Sedan Likely to Use Steel Unibody to Lower Costs
July 2, 2014, 9:30 AM
Google, Detroit Automakers Can't Agree on Autonomous Vehicles
June 30, 2014, 2:23 PM
Report: Next Generation Toyota Prius Delayed by Six Months
June 30, 2014, 12:00 PM
Ford, Intel Join Forces to Make Cars Respond to Gestures, Facial Recognition
June 26, 2014, 2:12 PM
Toyota Showcases Production Hydrogen Fuel Cell Car, Priced from $69k in Japan
June 25, 2014, 8:18 AM
Most Popular Articles
Silver-Doped Superconductor Stores 550,000+ Times Earth's Magnetic Field
July 3, 2014, 8:48 AM
Despite Legal Threats Google Begins Posting Warnings of ISP Throttling
July 7, 2014, 5:52 PM
Leaked Photos Show New Lumia 830 Smartphone With Aluminum Frame
July 3, 2014, 11:31 AM
Google Steps up Moral Censorship, Hogties All Ads With Sexual Content
July 4, 2014, 2:00 PM
Apple's iPhone, iPad Update iOS 7.1.2 is Badly Broken for Some
July 8, 2014, 2:00 PM
Latest Blog Posts
Space Terrorism is a Looming Threat For the United States
Apr 23, 2014, 7:47 PM
Facebook Aims to Provide Internet to "Every Person in the World" with Drones, Satellites
Apr 1, 2014, 10:20 AM
Retail Mobile Sites Experience Outages in Light of Simplexity's Bankruptcy
Mar 14, 2014, 8:48 AM
Tesla vs. BMW: Who Has the Safer EV?
Feb 1, 2014, 2:56 PM
Justice Leaks Details of Next HTC One Two Flagship Phone
Dec 5, 2013, 4:04 PM
More Blog Posts
Copyright 2014 DailyTech LLC. -
Terms, Conditions & Privacy Information