U.S. PSN Service May Resume Tuesday
May 20, 2011 2:02 PM
Sony hopes to have the network restored worldwide by the end of May
has had nothing but problems over the last month, but the electronics manufacturer has announced that it may finally resume the U.S. PlayStation Network on Tuesday.
On April 20 of this year, the PlayStation Network (PSN), which is Sony's online gaming service for the PlayStation 3 and PlayStation Portable that offers online multiplayer gaming and digital media delivery, went offline after
a massive security breach
compromised the personal information of millions of users. Sony announced the breach on April 26, and revealed in early May that
10 million users' credit card numbers
were stolen and
put up for sale on the internet
Unsurprisingly, PSN users grew frustrated, and many customers around the world
started exchanging their PS3's for Xbox 360's
. They even changed pre-ordered PS3 titles for Xbox 360 versions.
On May 14, Sony began the
PSN restoration process
and allowed users to go online to change passwords and update personal information. But a few days later, users found a loophole in the password recovery functionality on the site. They found that
a new hack
was changing user passwords using only e-mails and date of birth, which were probably obtained in the original hack. Sony, once again, put PSN offline.
Now, Sony has announced that it hopes to
once again resume
the U.S. PSN by Tuesday. But Yoshiko Uchiyama, a Sony spokeswoman, noted that full restoration of PSN services worldwide will probably not be complete until the end of May.
In an attempt to reward PSN users for their patience through all of this, Sony is offering an apology via the
"Welcome Back" Customer Appreciation Program
, which offers certain free games and movie titles to PS3 and PSP users as well as temporary premium subscriptions for free.
"We’re Apple. We don’t wear suits. We don’t even own suits." -- Apple CEO Steve Jobs
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