PSN Outage Spurs PlayStation 3 Returns in UK
May 13, 2011 6:25 AM
comment(s) - last by
More customers are trading their PS3's for Xbox 360's
A little over a month ago, Sony was
sitting in a good position
with over 50 million PlayStation 3 units sold worldwide. But after the recent security breach, customers are getting fed up and even began trading their PS3's for Xbox 360's.
The PlayStation 3 is Sony's third home video game console in the PlayStation series, and was released in 2006. One of its most notable features is its online gaming service called the PlayStation Network (PSN), which offers online multiplayer gaming and digital media delivery. But on April 20 of this year, the network went down after millions of users' personal information and even credit card numbers were stolen in a
massive security breach
. Sony didn't announce what had happened until April 26.
Now, retail numbers are beginning to show the customer's frustrations. According to different video game retailers around the world, gamers have been trading their PS3's for Xbox 360's at an increasing rate, and have even switched pre-orders of certain game titles from PS3 to Xbox 360.
"In the first week of downtime we did not really see any major change in sales or trades," said an anonymous UK retailer. "However, from the second week onwards we have seen an increase of over 200 percent on PS3 consoles being traded in, split almost 50/50 between those trading for cash and those taking a 360 instead."
According to UK retailers, the week ending March 16 showed that 49 percent of users bought
"Call of Duty: Black Ops"
for Xbox 360 while only 37 percent bought the PS3 version. At the end of the following week, 52 percent of bought the PS3 version while only 40 percent bought the Xbox 360 version.
But after April 20, these numbers began changing. In the week ending April 30, 59 percent of "Black Ops" sales went to the Xbox 360 while 30 percent went to the PS3. Last week, 66 percent of users bought the Xbox 360 title while 24 percent bought the PS3 title.
In addition to "Call of Duty: Black Ops," another popular game, "FIFA 11," saw a decline in PS3 versions. In the week ending April 16, Xbox 360 had 49 percent of the sales while PS3 had 37 percent, and the week after, Xbox 360 stayed at the top with 46 percent and PS# at 34 percent. The numbers became more obvious in the week ending April 30 with Xbox 360 at 52 percent and PS# at 26 percent, and last week with Xbox 360 at 49 percent and PS3 at 21 percent.
"At the end of each month, people come to sell their consoles," said Tom Mestdagh, from Belgian indie Gameswap. "People that need money [to pay bills]. What's different this time around is that they are bringing in PS3's together with all their games and they don't want money, they want an Xbox 360. In every case it is because of 'Black Ops' and/or 'Modern Warfare 2.' We're just ten days into the month and already we have an increase of 200 percent in PS3's coming into the store compared to all of March. Normally we sell them really fast, but not this time. We've only sold 30 to 40 percent of our inventory right now."
Reports also noted that PSN customers are upset with how Sony has handled this issue, and they've even stopped complaining about the charges for Xbox Live. Customer satisfaction is undoubtedly at a low, and Sony's problems
only seem to be getting worse
This article is over a month old, voting and posting comments is disabled
5/13/2011 8:30:46 AM
I'm exactly the same and am now selling my PS3 but it's purely to replace with a Blu-Ray player that can also stream video a it should also be able to replace my Play!ON mini.
I mainly do FPS and I just can't move quickly enough on a console. Maybe I'm just pants at it :)
"A politician stumbles over himself... Then they pick it out. They edit it. He runs the clip, and then he makes a funny face, and the whole audience has a Pavlovian response." -- Joe Scarborough on John Stewart over Jim Cramer
Sony Hit With First Lawsuit After Losing 101 Million Customer Records
May 4, 2011, 12:08 PM
Sony to PS3, PSP Owners: Your Credit Card Info May Have Been Stolen, Good Luck!
April 26, 2011, 4:55 PM
Cumulative Sales Announced for PS3, PlayStation Move, Nintendo 3DS
April 15, 2011, 11:20 AM
Call of Duty: Black Ops Tops $1B Mark
December 21, 2010, 5:33 PM
Air Force Expects to Save Over $50 Million in 10 Years by Using iPads
May 17, 2013, 12:26 PM
Former Intel CEO Regrets Passing Up on iPhone Gravy Train
May 17, 2013, 11:46 AM
Intel-Based Lenovo Yoga 11 Lands, is $240 USD More Expensive Than ARM Version
May 17, 2013, 11:02 AM
Galaxy S IV Looks to Hit 10 Million Sales in Just Four Weeks
May 17, 2013, 10:12 AM
Nintendo Wii U: No EA Games for You!
May 17, 2013, 8:35 AM
Quick Note: CyanogenMod Hits 5 Million Users
May 16, 2013, 1:42 PM
Most Popular Articles
Report: Microsoft Eyes Return to "Dying" Windows 7 Path After Windows 8 Flop
May 13, 2013, 9:50 AM
Windows 8.1 Will Be Free; Microsoft Holds Onto Struggling ARM Variant
May 14, 2013, 2:57 PM
Bill Gates Gets Teary-Eyed While Discussing Steve Jobs, Shows Off Life-Saving Tech on 60 Minutes
May 13, 2013, 12:30 PM
Google Announces "Pure" Galaxy Nexus S4 for $649, Android Updates
May 15, 2013, 1:42 PM
Google's Eric Schmidt: "Don't Be Evil" was Stupid
May 14, 2013, 11:00 AM
Latest Blog Posts
Parents of Pre-Teen Drivers Commonly Practice Distracted Driving Says Study
May 9, 2013, 7:16 AM
Apple's iOS 7 Running Into Internal Delays Due to Massive Overhaul
May 1, 2013, 4:26 PM
Elon Musk Willing to Spend More Money on Widening of 405 Freeway
Apr 26, 2013, 7:28 PM
New $100 Bill Due in October
Apr 24, 2013, 11:52 PM
Volkswagen Shows off iBeetle in Shanghai
Apr 22, 2013, 9:29 PM
More Blog Posts
Copyright 2013 DailyTech LLC. -
Terms, Conditions & Privacy Information