Print 102 comment(s) - last by crazyblackman.. on Apr 29 at 11:58 PM

PlayStation Network customers have had their personal information and possibly credit cards stolen. Sony just now decided to tell them after six days of service outage for undisclosed reasons.
Playstation Network and billing system has been down for six days, company just now decide to let users know the worst

Sony Computer Entertainment America LLC has just announced some very bad news for Playstation Network (PSN) users (accessible via the PlayStation 3 and PSP) who have made purchases -- they have had their personal info and possibly credit card numbers stolen.

Writes Sony:
Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.
Sony contracted a cloud services provider, Qriocity to manage its customers' data.  Sound familiar?  That's not surprising.  In recent months email relationship firms Epsilon and SilverPop suffered similar data breaches, losing personal information of customers of Krogers, Walgreens, Best Buy, Chase Bank, and more.

But this recent breach is arguably the worse yet, given just how much data is said to have been stolen and the possibility that credit card data was stolen.

Sony states:
We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience.
But, it writes that customers are now responsible for monitoring their credit card statements and credit stores to watch for any damage.  In short the message reads something like, "Sorry guys, but you're on your own now!"

According to outraged commenters the PSN has been down for six days now, but Sony is just now owning up to the fact that there was a massive security breach.  Secondary sources point to the network being down since at least April 21.

One must wonder how many more companies will see their customers violated before tech firms start to get the idea that handing valuable data to small third-party providers might not be the best idea.  It may be cheap, but as these recent incidents show, the utter lack of security and accountability can lead to many a nightmare.

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RE: Hashed Passwords
By AnnihilatorX on 4/27/2011 4:31:28 AM , Rating: 2
Even if hashes are used, depending on encryption, hash tables are available for short passwords up to certain length. I bet million of users in PS network there bound to be some stupid passwords there.

RE: Hashed Passwords
By mcnabney on 4/27/2011 10:26:48 AM , Rating: 1
How much easier would it be to discover the nature of the hash if the hackers also have several of their own profiles to use as a key. They would know the actual passwords for their own accounts and I would think that having both sets of data would allow them to discern how the hashing mechanism functions.

Or maybe they didn't hash the passwords at all. In which case every executive as Sony needs a cockpunch to go with their pinkslip.

I also wonder if the security question/answers were also compromised. Those, along with email addresses could create a lot of chaos 'outside' of Sony.

RE: Hashed Passwords
By Newspapercrane on 4/27/2011 11:43:52 AM , Rating: 2
I was thinking Guillotine... or mandatory Seppuku.

RE: Hashed Passwords
By cochy on 4/27/2011 9:48:26 PM , Rating: 2
That is exactly why a random salt is used so that rainbow tables are irrelevant. The salt is added to all passwords so to reverse the hash you would need to compromise the salt as well.

My information was stored at PSN so I must say I'm besides myself at this display of complete negligence by Sony. I will call them tomorrow to see if my password and secret questions were indeed stored as plain text. If so, well that's just unbelievable.

"Spreading the rumors, it's very easy because the people who write about Apple want that story, and you can claim its credible because you spoke to someone at Apple." -- Investment guru Jim Cramer

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