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Print 102 comment(s) - last by crazyblackman.. on Apr 29 at 11:58 PM


PlayStation Network customers have had their personal information and possibly credit cards stolen. Sony just now decided to tell them after six days of service outage for undisclosed reasons.
Playstation Network and billing system has been down for six days, company just now decide to let users know the worst

Sony Computer Entertainment America LLC has just announced some very bad news for Playstation Network (PSN) users (accessible via the PlayStation 3 and PSP) who have made purchases -- they have had their personal info and possibly credit card numbers stolen.

Writes Sony:
Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.
Sony contracted a cloud services provider, Qriocity to manage its customers' data.  Sound familiar?  That's not surprising.  In recent months email relationship firms Epsilon and SilverPop suffered similar data breaches, losing personal information of customers of Krogers, Walgreens, Best Buy, Chase Bank, and more.

But this recent breach is arguably the worse yet, given just how much data is said to have been stolen and the possibility that credit card data was stolen.

Sony states:
We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience.
But, it writes that customers are now responsible for monitoring their credit card statements and credit stores to watch for any damage.  In short the message reads something like, "Sorry guys, but you're on your own now!"

According to outraged commenters the PSN has been down for six days now, but Sony is just now owning up to the fact that there was a massive security breach.  Secondary sources point to the network being down since at least April 21.

One must wonder how many more companies will see their customers violated before tech firms start to get the idea that handing valuable data to small third-party providers might not be the best idea.  It may be cheap, but as these recent incidents show, the utter lack of security and accountability can lead to many a nightmare.


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RE: Meh
By BioHazardous on 4/26/2011 10:27:03 PM , Rating: 1
quote:
It's just SOME CASES where they don't (for example, what if the charge came from your home state -- that would be "believable")...


What if the people who stole your info and identity ordered stuff online and shipped it to your address as though you ordered it?

Oh wait that's what happened to me and the issuing bank for my credit card just took care of it.

quote:
The point is there is reasons why people don't just post their CC #s in public forums.


People don't post their info on forums or share it with random strangers because they'd be in clear violation of their policy with the credit card company and thus be liable for any fraudulent charges.

Was it slightly annoying to have to fill out the forms and deal with the phone calls from my card company? Sure a little, but it didn't cost me a thing and it didn't impact my life or my credit rating in any way shape or form. That's why I prefer credit cards, I'm protected.

Is the massive theft of data a big deal? Yes. Will it impact me personally or my credit? No.

Let's not all get hysterical about things we know little about.


"If they're going to pirate somebody, we want it to be us rather than somebody else." -- Microsoft Business Group President Jeff Raikes














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