Print 102 comment(s) - last by crazyblackman.. on Apr 29 at 11:58 PM

PlayStation Network customers have had their personal information and possibly credit cards stolen. Sony just now decided to tell them after six days of service outage for undisclosed reasons.
Playstation Network and billing system has been down for six days, company just now decide to let users know the worst

Sony Computer Entertainment America LLC has just announced some very bad news for Playstation Network (PSN) users (accessible via the PlayStation 3 and PSP) who have made purchases -- they have had their personal info and possibly credit card numbers stolen.

Writes Sony:
Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.
Sony contracted a cloud services provider, Qriocity to manage its customers' data.  Sound familiar?  That's not surprising.  In recent months email relationship firms Epsilon and SilverPop suffered similar data breaches, losing personal information of customers of Krogers, Walgreens, Best Buy, Chase Bank, and more.

But this recent breach is arguably the worse yet, given just how much data is said to have been stolen and the possibility that credit card data was stolen.

Sony states:
We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience.
But, it writes that customers are now responsible for monitoring their credit card statements and credit stores to watch for any damage.  In short the message reads something like, "Sorry guys, but you're on your own now!"

According to outraged commenters the PSN has been down for six days now, but Sony is just now owning up to the fact that there was a massive security breach.  Secondary sources point to the network being down since at least April 21.

One must wonder how many more companies will see their customers violated before tech firms start to get the idea that handing valuable data to small third-party providers might not be the best idea.  It may be cheap, but as these recent incidents show, the utter lack of security and accountability can lead to many a nightmare.

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RE: Meh
By Reclaimer77 on 4/26/2011 5:17:45 PM , Rating: 0
PSN is the biggest pile of crap on the Internet. I can't believe Sony fanboi's claim it's "almost as good as Xbox Live". Ummm no. Not even close.

PSN has been down for a freaking week with zero communication to it's customers about what's going on, or when it might be back up. Worst, this happened right at the big Portal 2 release. Nice going jackasses. My friend and I were looking forward to playing it online on his PS3 against our friends, no dice. He also just got Netflix recently and when PSN is down, you can't use that either!

How does something like PSN even get hacked? Xbox Live doesn't get hacked, and you can damn well believe people have tried and continue to try.

I'm pissed for my friend, and I don't even have a PS3. Sony seems utterly incompetent. It's a good thing PSN is free, because nobody should ever have to pay for this rubbish. And now credit card accounts are compromised!? Well if that's not insult to injury...

RE: Meh
By Paulywogstew on 4/26/2011 5:22:22 PM , Rating: 3
You can still get into netflix just load it up it'll ask you to sign in to the network just hit okay it'll error out then ask you again to sign in do it again it'll timeout or error out but netflix will be loaded and work.

RE: Meh
By FastEddieLB on 4/26/2011 7:05:06 PM , Rating: 1
I respect your opinion and frequently agree with you, but...

I don't even have a PS3

That right there invalidated your entire rant.

RE: Meh
By Reclaimer77 on 4/26/2011 9:44:44 PM , Rating: 2
That right there invalidated your entire rant.

Fist off, I was stating opinions and facts, not positing an argument. And secondly, how does that invalidate anything?

Don't be a hypocrite. I seriously doubt you never have an opinion on something you don't own. That's not even remotely realistic.

If I owned one, my opinion would be exactly the same, except even more anti-Sony. So please explain what you mean.

RE: Meh
By Bioniccrackmonk on 4/26/2011 10:09:59 PM , Rating: 2
The only part of your prior statement that is fact is that it is the big Portal 2 release. Everything else is your opinion.

What actually invalidated your rant is the fact that this article has NOTHING to do with Xbox/Microsoft and yet here you come with the same garbage that has been said back and forth for the last several years. Get over it. Move on.

RE: Meh
By Reclaimer77 on 4/26/11, Rating: -1
RE: Meh
By Bioniccrackmonk on 4/27/2011 8:56:27 AM , Rating: 2
Yeah it's called a "comparison". Look it up.

No, what you typed several comments ago was not a comparison as you didn't compare anything at all. You merely stated one very basic fact, Portal 2 release, and then proceeded to regurgitate the same dribble that has been said by 360/PS3 fan boys for the last several years. Get over it. Move on.

RE: Meh
By dubldwn on 4/26/2011 7:17:07 PM , Rating: 2
I can't believe Sony fanboi's claim it's "almost as good as Xbox Live". Ummm no. Not even close.

I use PSN instead of having cable and up until now I was satisfied with it. I never used Xbox; just curious, why is it better? Do they have movies/TV shows to rent/"buy"? How is the selection? Or are you referring to that game chat stuff?

RE: Meh
By FITCamaro on 4/26/2011 7:27:12 PM , Rating: 2
Being able to chat with your friends on Xbox Live without having to be in a game is one of many features Xbox Live offers that PSN does not.

RE: Meh
By Newspapercrane on 4/27/2011 11:49:09 AM , Rating: 4
Just curious:

How often do you honestly sit in front of your tv, with your xbox on just listening to your friends talk through a service which sounds worse than a tin-can attached to a string without playing a game?

RE: Meh
By thurston on 4/26/2011 11:27:23 PM , Rating: 3
My friend and I were looking forward to playing it online on his PS3 against our friends, no dice.

You know someone who considers you their friend?

"We don't know how to make a $500 computer that's not a piece of junk." -- Apple CEO Steve Jobs

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