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Apple CEO Steve Jobs insists that his company's "magical" iPhones and iPads don't track customers -- despite glaring evidence to the contrary. He accused rival Android -- which has recently been beating Apple in market share -- of tracking customers. He offered no evidence to support his claims.
Apple CEO offers no evidence to support his claims

Apple, Inc. (AAPL) CEO Steve Jobs is fond of describing his sleek electronic gadgets-cum-fashion statements as "magical".  This week he tried to work a bit of "magic" on the public in the face of major tracking concerns.

Tracking concerns?  What tracking concerns?

That was basically Mr. Jobs' take in a brief email exchange with a customer.

An iPhone user emailed Mr. Jobs, writing:


Could you please explain the necessity of the passive location-tracking tool embedded in my iPhone? It's kind of unnerving knowing that my exact location is being recorded at all times. Maybe you could shed some light on this for me before I switch to a Droid. They don't track me.

As he occasionally does, the Apple CEO and tech luminary actually appeared to respond in person to the user.  He writes:

Oh yes they do. We don't track anyone. The info circulating around is false.

Sent from my iPhone

The email was published and ostensibly verified by MacRumors, a popular Apple leaks blog.  It seems likely to be authentic, given that it follows Mr. Jobs' email style -- short, to the point, and short on details.

Mr. Jobs' claims that Google Inc.'s (GOOG) Android OS tracks customers seem to have a bit of foundation.  Android maintains a very limited database of users' location.  However, the database appears to turn off if location services are disabled.  It also is regularly wiped.

By contrast Apple maintains a much larger local database that appears never to be wiped.  The easily visualized file shows in vivid detail where users have been.  It collects data hundreds of times a day.  About the only defense Apple can legitimately muster is that it does not regularly collect the file.

Apple had previously claimed that its iOS devices stop following customers if they turn off location services.  But it now appears that they do not -- the database keeps growing regardless of the setting.  That revelation has led to multiple international officials, including [PDF] United States Sen. Al Franken (D-Minn.), demanding the company explain itself.

Mr. Jobs has in the past emailed customers about such issues as his company's campaign against pornography and Flash (two of Mr. Jobs' least favorite things).

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Your Holding it wrong...
By cjohnson2136 on 4/25/2011 2:55:57 PM , Rating: 5
His response seems almost entirely like the "Your holding it wrong" response. Does Jobs just ignore facts?

RE: Your Holding it wrong...
By MrTeal on 4/25/2011 3:04:11 PM , Rating: 3

RE: Your Holding it wrong...
By MrBlastman on 4/25/2011 4:15:23 PM , Rating: 5
In Jobsnian America...

Jobs doesn't ignore facts, Jobs is the facts!

You no question the Jobs.

RE: Your Holding it wrong...
By Omega215D on 4/25/2011 10:08:42 PM , Rating: 2
In Jobsonian America phone holds you?

Jobs: *waves hand* We need to see your iPhone identification

Apple User: You need to see our iphone identification.

Jobs: This isn't data we're tracking

Apple user: This isn't the data you're tracking.

Jobs: You should go about your business on the iPhone.

Apple User: We'll go about our business on our iPhones.

Jobs: Move along.

Apple User: We gotta move along!

RE: Your Holding it wrong...
By augiem on 4/26/2011 12:39:50 PM , Rating: 2
His reality distortion field is legendary for a reason.

“So far we have not seen a single Android device that does not infringe on our patents." -- Microsoft General Counsel Brad Smith

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