backtop


Print 12 comment(s) - last by robinthakur.. on Feb 25 at 5:04 AM


  (Source: Geeky-gadgets.com)
Claims 90 percent of updates went smoothly

On Monday, Microsoft rolled out its first major software patch for Windows Phone 7 devices. Unfortunately for Samsung Omnia 7 users -- and others -- the update rendered their devices useless, forcing Microsoft to pull the update.

Yesterday, in the spirit of transparency, Microsoft answered a few questions to shed light on the problem.

First, Michael Stroh pointed out on the Windows Phone Blog that 9 out of 10 people installed the software update without any problems. Of the remaining 10 percent that did experience a problem, almost half failed because of a bad internet connection or insufficient computer storage space.  

As for those Samsung Omnias, Stroh had this to say: "We’ve identified a technical issue with the Windows Phone update process that impacts a small number of Samsung phones. We’re working to correct the problem as quickly as possible. But as a precaution, we’ve briefly suspended updates to Samsung phones. We are continuing to update other Windows Phone models as scheduled."

After installing the patch on an Omnia, the handset attempts to reboot but gets stuck on the step where it's supposed to connect to the PC. This begins an endless cycle of rebooting, while a hard reset yields no results and connecting to Windows Phone 7's PC recovery suite yields a "Restoration Error".

For non-Samsung WP7 users preparing to do the update, "make sure your computer has an Internet connection and plenty of disk space before you begin. Why? Because before updating your phone, the Zune software and Windows Phone 7 Connector for Mac attempt to back up your phone data as a precaution," Stroh writes. 

If you have not yet received the update notification, Stroh says it will be coming within the next few days or weeks.



Comments     Threshold


This article is over a month old, voting and posting comments is disabled

RE: We handled it wrong
By Da W on 2/24/2011 9:53:56 AM , Rating: 3
But MS is used to this. It pushes Windows update that have to work on many many PC configurations.


RE: We handled it wrong
By omnicronx on 2/24/2011 12:50:05 PM , Rating: 2
Which all run on a basic set of hardware that is very similar machine to machine. Not exactly the same in this situation as things like custom firmware and bootloaders cannot are not consistent from device to device.


RE: We handled it wrong
By InternetGeek on 2/24/2011 4:20:32 PM , Rating: 2
No, that's Apple. You could argue that you are using a console when using a Mac. Baseline configuration, very little changes/variation (Ram, Video card, etc.). HP works in a similar way by white-listing devices on the BIOS, even though the software (Windows) is able to cope with whatever you can throw at it.

Microsoft has to deal with an incredibly broad set of hardware combinations. They still praise the people who got Plug&Play to the point we don't even think about it any more.

They also have to deal with an incredibly broad set of software configurations. In fact, sometimes they even have to implement compatibility flags for specific versions of software in specific versions of hardware. They had to cop some flack for throwing the gauntlet back to device makers when they decided that compatibility flags would be thrown out of their codebase.


"This is from the DailyTech.com. It's a science website." -- Rush Limbaugh














botimage
Copyright 2014 DailyTech LLC. - RSS Feed | Advertise | About Us | Ethics | FAQ | Terms, Conditions & Privacy Information | Kristopher Kubicki