Print 59 comment(s) - last by vol7ron.. on Feb 9 at 7:45 PM

Oh snap, Verizon just gave a dig at AT&T's voice coverage in its new iPhone commercial.  (Source: Verizon via YouTube)

With pre-order quotas already sold out, the iPhone 4 prepares to land on Verizon's network next Thursday.  (Source: Android Community)
AT&T's efforts to roll out femtocells may not be enough to stave off the hungry iPhone

Pre-orders of Verizon's iPhone 4 sold out at approximately 8:10 p.m. EST Thursday night, according to a Verizon press release.  Those strong sales propelled the iPhone 4 to take the honor of becoming the fastest selling pre-sale phone in Verizon's history.

Next Thursday -- on Feb. 10, 2011 -- the iPhone 4 will get a chance to set more records when it officially launches at Verizon stores at 7 a.m. 

Verizon and Apple did not reveal how many units of the phone were called for during the pre-order, but stated that the demand was unprecedented.  They also would not say how many additional units would be available at stores at launch.  About the only thing they did say, was to post a message telling customers to check back the night before -- Feb. 9 at 3:01 a.m. for the possibility of more pre-order action.

The Verizon iPhone 4 earned largely positive reviews.  Despite its hardware being a bit dated by Android standards, its huge app library, new Wi-Fi hotspot functionality, slick operating system (iOS 4.x), improved reception, and remedied hardware issues led most reviewers to lavish it with praise.  About the only negative sentiments expressed were misgivings about Verizon's policies/prices/fees and some reviews results such as Engadget's which claimed Verizon's data network was slower (a CNET story claimed the opposite).

And the phone also benefits from the fact that the majority of iPhone users have lumped all the blame for various issues over the years on AT&T, by and large, despite some problems being equally or more the fault of Apple.  Thus the jump to Verizon will likely please the iPhone-loving masses from a pure cathartic perspective, even if the experience isn't night-and-day different from their stay on AT&T.

Verizon is doing its best to rub its better coverage in AT&T's face.  Having long suffered from "I want the iPhone, do you have it?" syndrome, the carrier now tastes sweet revenge in commercial form [video].  Iconic "Verizon Guy" Paul Marcarelli appears in a new add, playing with his new iPhone toy as a voice narrates, "It's beautiful. It's intelligent, even genius. But does your network work?"

At that point Verizon Guy's phone rings, and he answers it "Yes, I can hear you now."

That's about as clear a shot at AT&T's voice service as you can get.  And it’s yet another example of Verizon's aggressive advertising attacks on its second place rival that led to an unhappy AT&T unsuccessfully trying to sue Verizon, a little over a year ago.

MacRumors is reporting that AT&T has gone into panic mode, giving out free femtocells to iPhone customers to improve their quality of service, in an effort to stave off Verizon.  The femtocells provide users with a bubble of high quality 3G coverage even in areas where signal strength is typically weak.

AT&T can currently take comfort in the fact that it arguably offers the best Windows Phone 7 handset selection, though they aren't exactly selling like crazy.  As Verizon closes in on picking up Windows Phone 7, as well, AT&T will likely try to continue to beef up its Android and Windows Phone 7 portfolio to attract new customers, even as iPhone users defect. 

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RE: They were meant to be sold out!
By mcnabney on 2/7/2011 9:30:15 AM , Rating: 2
They indicated that they will only throttle when a tower's capacity is reached, so it makes sense to slow the hogs down to maintain service for everyone.

There are only three technologies that run data/voice concurrently. HSPA(+), Wimax, and LTE. CDMA/EVDO can't because Qualcom designed it that way. Truthfully, I didn't know that until I saw the AT&T add a while back. I didn't know it because I never even tried to use both at the same time. I guess that is important if that is something you routinely do.

Apple is Apple. You expect Verizon to change Apple. Yeah, they'll get right on that.

All of the customer service metrics still show Verizon at the top (with a gaining Sprint). They have been there for almost a decade. AT&T is at the bottom, and when I say bottom, I mean really really really low. Also, US Cellular has great customer care too.

By vol7ron on 2/9/2011 7:40:02 PM , Rating: 2
Verizon is overpriced and not willing to work with you for deals. Granted providers like AT&T and Comcast might not be better, but they're willing to offer packages not seen on the web or in store - that's a little better customer service.

The Dual talk/3G (or CDMA/EVDO) is only as important as you use it, granted. But there have been times where I'm using the GPS, while talking, while browsing the web. All three antennas - to have to say "I'll call you back" may be a pain for me, especially since I don't like talking on the phone in the first place.

What's more upsetting is how it'll kick you off the phone if you have an incoming call. So while you're running and listening to your Pandora, in comes a call, out goes your connection. Thus, you must stop running, re-navigate Pandora, sweaty up your phone and get back to work. Pandora might be a bad example... it might auto restart, but the connection will still break.

If age has given me any wisdom, I have learned that what companies "say" and "do" are two different things. Having it on paper gives them the means to do it. Essentially it gives them the right to really mess with your service if you piss them off. I don't think I read anything that defined what the top 5% was --- to me it seems an instantaneous top 5% at any time, so whenever you're using bandwidth, you may be considered top 5% at that specific moment, if that's when Verizon wants to choose it to be.

I wish this all the best, but I still don't think I want to lock myself into an app store that only has one manufacturer backing it. If something happens to Apple like this whole thing with what's happened to Intel, or Apple decides to get out of the mobile market, there goes all your App Store purchases, no chance to convert them over to Android. On the other hand, there are many manufacturers backing Android, thus hardware has more staying power, thus software will likely be more future-proof.

All in all, we need competition. I applaud Apple for leading the charge, but am putting my faith in its competitors to sink the ball in the hole.

"Death Is Very Likely The Single Best Invention Of Life" -- Steve Jobs

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