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Cougar Point has ruined Intel's Sandy Bridge party. A flaw in the chips SATA handling has caused Dell, HP, and others to pull Sandy Bridge computers off the market. MSI and Gigabyte have also pulled their Sandy Bridge motherboards. Intel is expected to lose at least $1B USD from the mistake.  (Source: VR-Zone)

The Alienware M17x R3 from Dell is among the models pulled.  (Source: Hardware Heaven)
Quad-core second gen i-Series boards get the boot, due to chipset flaw

Intel seemed to be swinging for the fences with the release of Sandy Bridge.  It delivered a healthy supply of its next generation i-Series quad-core processors to market.  Packing awesome performance and greater power efficiency, these chips looked ready to help Intel further the gap between it and distant second-place CPU maker AMD.  Now a costly flaw in the Cougar Point chipset has sent Intel -- and its OEM partners -- into panic mode.

Intel confirmed [press release] this week that Cougar Point was suffering on-chip issues that caused the Serial-ATA ports to slow or stop working altogether.  The issue effects all quad-core Sandy Bridge boards shipped thus far (basically, all Sandy Bridge-based products sold, as octacore varieties aren't currently available).

Now the first wave of OEM cancellations has begun.  HP and NEC both announced that they would be pushing back [report] the launch of new Sandy Bridge models.  And Gigabyte and MSI, two of the desktop computing industry's top motherboard makers, announced [report] that they were terminating sales of Sandy Bridge boards until Intel delivers sufficient quantities of untainted stock.

Dell and HP are also halting online sales of existing Sandy Bridge laptops.  Dell writes, "This affects four currently-available Dell products, the XPS 8300, the Vostro 460, the Alienware M17x R.3 and the Alienware Aurora R.3, as well as several other planned products including XPS 17 with 3D. We're committed to addressing this with customers who have already purchased one of the four products and will provide further details on this as it becomes available."

Most companies are moving to try to work with customers who have bought the hot new laptop-turned-lemon.

Intel initially estimated the damages from the flaw to be around $300M USD, then it upped it to $700M USD, and its latest estimate says it may lose as much as $1B USD from warranty fulfillment and lost sales.  It would be unsurprising, given the inflating nature of the figure, to see the true losses rise even higher.

Meanwhile, AMD is waiting in the shadows, with Bulldozer, its next-generation high-performance desktop architecture that's supposed to drop sometime around April.  And AMD's battery-friendly Fusion processors may manage to steal a bit of business away from non-gamer laptop buyers, as well, particularly from customers who are disenchanted with Intel.


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Couldn't happen to a nicer company
By Beenthere on 2/2/2011 7:51:02 PM , Rating: -1
Sandy Bridge actually didn't offer any performance advantage per se so it's no real loss. AMD will probably sell some more laptops while InHell is trying to get their act together. It's good to see InHell make fools of themselves... again. They are arrogant fools for sure.




By xthetenth on 2/2/2011 9:28:32 PM , Rating: 5
Are you in any way even passingly acquainted with the processor market? Oh, a $250 chip that can compete with a $1000 chip is in no way a performance advantage. In other news, the USAF is going back to the P-51 as it offers "no performance advantage per se" over the F-22, and car companies are now offering Chinese models because their one star safety rating (if that) is no performance advantage per se over comparable western models.

At least you aren't lamenting "Amerikkka"'s foreign policy or something where you wouldn't be demonstrably wrong and some poor impressionable fool might actually believe you like all the other misguided fools who need to miswrite names to make some lame joke rather than getting the facts right.


"A politician stumbles over himself... Then they pick it out. They edit it. He runs the clip, and then he makes a funny face, and the whole audience has a Pavlovian response." -- Joe Scarborough on John Stewart over Jim Cramer














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