Mobility has been hit with yet another class action lawsuit, the Courthouse News Service reports.
The lawsuit alleges that AT&T overstates the amount of data used by iPhone
and iPad customers each month, and also charges for phantom data.
The class says AT&T's billing system "is like a rigged gas tank that
charges for a full gallon when it pumps only nine-tenths of a gallon into your
Named plaintiff Patrick Hendricks claims that an independent consulting firm
that was hired by his counsel discovered these charge. During a two-month
study, the firm "found that AT&T systematically overstate web server
traffic by 7 percent to 14 percent, and in some instances by over 300 percent.
So, for example, if an iPhone user downloads a 50 KB website, AT&T's bill
would typically overstated the traffic as 53.5 KB (a 7 percent overcharge) to
as high as 150 KB (a 300 percent overcharge)."
On top of this overstatement of data consumption, Hendricks also claims that
AT&T charged for data that was never transferred. The same consulting firm
purchased an iPhone from an AT&T store and immediately disabled all push
notifications, location services, e-mail accounts, etc. Then, they let the
device sit untouched for 10 days. "During this 10-day period, AT&T
billed the test account for 35 data transactions totaling 2,292 KB of usage.
This is like the rigged gas pump charging you when you never even pulled your car
into the station," the lawsuit claims.
And while the class claims that these charges have only "a modest
effect" on individual customers' bills, "they have a huge effect on
AT&T's bottom line." With more than 92 million customers, AT&T
could potentially be falsely inflating its revenues if these charges are
AT&T is no stranger to class action lawsuits. According to Courthouse
News, previous cases have been brought against the carrier claiming it
charged for downloads customers never made, charged for services it didn't (or
couldn't) deliver, and promised that iPhones could send SMS and MMS, among
quote: Pay attention folks. You're about to discover the difference between googling something and recieving a college level education on the subject.
quote: Wrong, wrong and wrong again. there are no IP packets dude! TCP is where packeting occurs, in the transport layer and no where else. IP is not a packeting protocol. I repeat, IP is not a packeting protocol it is an address protocol and you need to already have a packet ready to go before you can make use of it.
quote: Umm, sorry but no. TCP is where packeting occurs. It's not done by HTTP or any application layer programs. It's not done by any of the transport layer programs. It is ONLY done at the transport layer by protocols like TCP. It is not mere terminology; it is the main function of a packet switched network and you conflating this process to happen elsewhere(or indeed anywhere) in the system, then to bitch about 'terminology' reveals your woeful ignorance on the subject. Sorry. Truth hurts.
quote: And this is not overcharging you for data transmission that never occured because...?"
quote: Data loss is a function of signal strength, not distance from the tower. You are not guaranteed to lose packets 100% of the time for merely for being far away from a wireless tower.
quote: From the perspective of a network, none of this is relevant. Every packet will be 576 bytes in size max and every single one will have the same header information. Whatevers contained within it will not be relevant until it returns to the application layer. But of course, if you knew something about how the OSI works instead of just being able to google it, you'd know that...
quote: 5% is 5% is 5%. it doesn't matter how many packets we sent; because we are using IPv4 header information, every single packet will have the same size header and the packet itself will be of a certain size. A trillion packets later it will not just magically inflate to 300% of the total just because we have a lot of packets now. Wow. Not only do you not know anything about networking technology, you don't even know your percentages and I learned those back in grade school! Can't say I'm shocked.
quote: Oh, I hurt your wittle feewings? TOUGH. You have, and continue to, conflate the internal operation of a packet switched network, now you want to cry about terminology when this is pointed out to you. I'm sure you've never told any of this nonsense to anyone who actually works on networks for a living because, judging by the thinness of your e-skin, they'd leave you in tears.