Print 36 comment(s) - last by Smilin.. on Jan 20 at 1:27 PM

Won't offer long-running incentives in preparation for iPhone 4

Now that Verizon has the upcoming iPhone 4 to tout, along with the next wave of top-tier Android phones and first LTE-enabled 4G devices, the company has done away with a perk that could have helped some customers pay for said devices. Verizon has confirmed (via SmartMoney) that as of Sunday, January 16, its New Every Two and early upgrade policy will no longer be available to new customers.

The New Every Two program offered customers $30 to $100 toward the purchase of a new phone every two years. Current customers will be able to use this discount one more time within 6 months of reaching 20 months into their contracts. New customers will not be offered the perk.

Verizon's early upgrade program -- perhaps even more attractive than New Every Two -- offered “new-customer” pricing on devices 13 months into their contract. Customers will now have to wait a full 20 months before they are offered the upgrade price.

"The longer you can get customers to go between upgrading their phones, the stronger the profitability for the carrier," Michael Hodel, an analyst for Morningstar, told SmartMoney. As evidence, Hodel points to last year's iPhone 4 release, when AT&T allowed many subscribers to upgrade early, sometimes even waiving the $18 fee. This resulted in shrinking profit margins for the carrier. 

Verizon, on the other hand, can count on a number of AT&T iPhone users to jump ship for its CDMA version of the device -- without having to offer much extra incentive.

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RE: ooph
By theapparition on 1/18/2011 11:41:04 AM , Rating: 3
You are completely incorrect.

The terms of you contract are still binding. "If" Verizon changes the terms, you have the option of voiding the rest of the contract. That's why they send you those TOS letters in the mail. Don't like the new terms, call and cancel service with no reprocussions, including early termination fees.

However, in this instance, the NE2 program will continue on the terms of your old contract. Whenever you are eligable for an upgrade, the NE2 will be there, based on the terms that you signed. Only the new contract, if you chose to re-sign with Verizon won't have the NE2 option anymore. In other words, they are doing away with NE2 for new contacts after the specified date.

So you may be unhappy with the change (and I don't blame you), but don't claim that Verizon is changing you contract mid-stream with no recourse, because that is not the case.

RE: ooph
By Luticus on 1/18/2011 12:58:15 PM , Rating: 2
Current customers will be able to use this discount one more time within 6 months of reaching 20 months into their contracts.

I think i may have interpreted this incorrectly to mean that there was a time limit for which you could use your upgrade even if you were an existing customer. the fact that they aren't doing away with this mid-term does make me a bit happier but it does indeed still suck as i really liked the program. I am definitely going to be looking hard come renewal time.

"It looks like the iPhone 4 might be their Vista, and I'm okay with that." -- Microsoft COO Kevin Turner

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