quote: I have a third option that you may not have considered, however, that would have alleviate the need for a lawsuit: 3)Apple should actually provide the claims of a great user experience with the products they sell. This has been the Apple advertising mantra for decades now, and this is what Jobs himself claims users are purchasing an Apple product for. And when they fail, they should replace the product with an equivalent or better product that works.
quote: The suit stems from the fact that the iOS 4 upgrade leaves the iPhone 3G unresponsive and hard to use. Despite the fact that this phenomena appears almost universal, Apple urged unwitting iPhone 3G users to upgrade to the new operating system.
quote: Lawsuit says undo the damage so that my phone works in a satisfactory manner WITHOUT paying another $400+ to replace a phone that is unusable ONLY because Apple refuses to reinstall the earlier IOS.
quote: The lawsuit is not asking the courts to require these victims of Apple's customer service to shun Apple as a condition of receiving court ordered relief.