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  (Source: Projectionist)

  (Source: Limited Edition)
Did Apple trick customers to force upgrades?

Apple received national criticism in 2007 when it "bricked" unlocked iPhones via an OS update, rendering the phones useless.  That move led to multiple lawsuits and a firestorm of negative publicity.

Now Apple has been accused of a different kind of bricking.  According to a suit filed in Superior Court in San Diego this time around Apple used an OS update not to render useless just unlocked iPhones, but locked and unlocked models alike in a bid to force users of older iPhone models to upgrade.

The suit stems from the fact that the iOS 4 upgrade leaves the iPhone 3G unresponsive and hard to use.  Despite the fact that this phenomena appears almost universal, Apple urged unwitting iPhone 3G users to upgrade to the new operating system.

States the complaint, "The true fact of the matter, as verifiable by information technology experts, is that the iOS 4 is a substantial 'downgrade' for earlier iPhone devices and renders many of them virtually useless 'iBricks'.  Nonetheless, in reasonable and detrimental reliance upon Apple's false representations, false statements and false claims of full compatibility, thousands upon thousands of iPhone 3 users were intentionally misled into installing iOS 4 on their devices."

The suit notes that Apple provides users with no means to perform a re-install of an earlier operating system version.  Apple's promotion of iOS 4 to iPhone 3G users when it likely knew that it would render their phones useless and that they would be unable to restore their phones, was likely a scheme to force users of older models to upgrade.

The lawsuit was filed on behalf of plaintiff Bianca Wofford, a iPhone 3G owner and is seeking class action status.  Ms. Wofford recalls that after installing iOS 4, as suggested by iTunes, that her iPhone 3G's performance greatly suffered.  She states, "While not completely disabled, the operability of the device was significantly degraded and the device was no longer reliable."

DailyTech reported on this issue with older iPhones back when iOS 4 launched.  iPhone 3GS models also reportedly suffered a performance hit, though not as big a one.  Apple's forums are filled with a deluge of complaints about the poor performance of iOS 4 on older model phones.

Ms. Wofford is seeking for Apple to reimburse every plaintiff in the class the cost of their phone, plus $5,000 in additional damages.

Apple would not comment to us on this lawsuit, and their standard policy is not to comment on lawsuits (which they've had more than a few of).




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RE: Don't repeal the best tax
By The Raven on 11/5/2010 2:45:56 PM , Rating: 2
quote:
That's really silly. First of all, Apple hasn't stopped supporting the 3G. I had one until recently, when my family upgraded to the 4. While it's true that certain functions slowed down with OS 4, others didn't. Then Apple came out with 4.1 which speeded up most of the slowed down functions. It's not as fast as a 3GS, and not nearly as fast as the 4, but considering it has much less RAM, a slower cpu, and slower gpu, it does fine. Honestly, I don't understand the "bricked" problem. Apple's support is much better than support for Android, which has to go through the carriers, and may not arrive at all. It's interesting that the iPhone still gets the best ratings.

This portion of your comment is completely irrelevant to the conversation/article. If you don't get the bricking problem then good for you. This is about people who do.

And if this happened to Android phones then the same would apply. I'm not sure why you even bring that up.

The 'fact' that Apple gets better ratings is explained in my comment.
quote:
Apple users try their best to make it seem that they never made a mistake in following the herd in the first place.

BTW It is not getting better ratings when it comes to sales as Android devices are out pacing it.

You obviously are one of the afore mentioned "Apple devotees" and not one of "the rest of us" who don't give a crap who makes our products or how in vogue they are as long as they work. I have plenty of experience with iPhones and Apple products to make a judgement call. If you don't have any experience you can go down to the damn "retard bar" in the Apple store and try the crap out.

So YOUR ignorance of the subject matter and the topic of the article aside, do you disagree with my point that you shouldn't return to the same vendor (be it Apple or anyone else) if they sold you a crappy product? If you disagree, then good luck in life because there won't be a Steve Jobs around forever to tell you what to buy or do. Grow a pair and make some decisions on your own. And take responsibility for your own decisions, unlike the people involved in this suit.


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